Alie Coste
Sydney,NSW
Summary
I am originally from the UK, currently on a student visa and looking for flexible part-time employment. I'm a hardworking employee with customer service, multitasking, and time management abilities. I'm devoted to giving every customer a positive and memorable experience. I always make sure to work in a professional manner whilst bringing an uplifting and positive energy to the work environment.
Overview
9
9
years of professional experience
Work History
Dance Captain
Sani & Ikos Resorts
Spain
05.2023 - 10.2024
- Offered constructive advice to help team members improve performance.
- Held daily meetings with cast members prior to rehearsals to discuss any questions or concerns they had about the show's choreography.
- Created detailed notes on each performance in order to track progress over time.
- Organized and led rehearsals for the show's ensemble cast members.
- Coordinated with other crew members to ensure smooth production flow.
- Worked closely with the director, designers, musicians and stage managers throughout the production process.
Health and Wellness Representative
Arbonne
Sydney, Nsw
05.2018 - 03.2022
- Provided customer service by answering product and service related questions.
- Established positive relationships with customers through effective communication techniques.
- Participated in training sessions designed to improve overall job performance.
- Established relationships with existing customers to promote new product or service opportunities.
- Educated customers on product features and benefits to ensure they had an excellent shopping experience.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Set specific goals for projects to measure progress and evaluate end results.
Team Leader
Arbonne
Sydney
05.2018 - 03.2022
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Created training materials and conducted group trainings on new processes or procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Implemented changes in response to changing business needs or customer demands.
Hospitality Team Member
Bondi Juice Co.
Sydney
03.2016 - 02.2017
- Provided customer service to ensure guest satisfaction.
- Assisted with the preparation of food and beverage items for customers.
- Restocked supplies as needed throughout shift.
- Ensured that all orders were filled accurately and delivered on time.
- Received payment from customers and processed transactions accurately.
- Performed opening and closing duties as assigned by management.
- Kept accurate records of sales figures for each day's business.
- Assisted customers with product selection and ordering process.
Education
Bachelor of Arts - Dance And Theatre Performance
Bird College of Performing Arts
London United Kingdom07-2014
Skills
- Leadership experience
- Customer Service
- Time Management
- Professionalism
- Product Sales
- Bilingual in English and French
Languages
French
Native/ Bilingual
Spanish
Professional
Timeline
Dance Captain
Sani & Ikos Resorts
05.2023 - 10.2024
Health and Wellness Representative
Arbonne
05.2018 - 03.2022
Team Leader
Arbonne
05.2018 - 03.2022
Hospitality Team Member
Bondi Juice Co.
03.2016 - 02.2017
Bachelor of Arts - Dance And Theatre Performance
Bird College of Performing Arts
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