Alina Amini
Cranbourne
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Waitress
OKAMI JAPANESE RESTRAUNT
11.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
CUSTOMER SERVICE
KMART
06.2021 - 05.2022
- Greeted and engaged customers in a friendly and professional manner, creating a positive shopping experience.
- Provided exceptional customer service by actively listening to their inquiries and offering prompt and accurate responses.
- Assisted customers in locating merchandise, recommending products, and addressing any concerns or product-related questions.
- Maintained the store's appearance and visual appeal by effectively shelving merchandise and organizing displays.
- Ensured shelves and displays were consistently stocked, neatly arranged, and regularly rotated to optimize product availability.
- Collaborated with team members to achieve store goals and maintained effective communication to ensure smooth operations.
- Adapted to various tasks and responsibilities as needed, displaying a flexible and adaptable approach to support store functions.
Education
BACHLOR OF BUSINESS - Business
RMIT University
Melbourne, VIC11.2024
Cranbourne East Secondary Collage
2022
Skills
- Wine Pairings
- Good level of communication skills
- Good team player
- Problem-solving
- Time Management
- Adaptability
Timeline
Waitress
OKAMI JAPANESE RESTRAUNT
11.2022 - Current
CUSTOMER SERVICE
KMART
06.2021 - 05.2022
BACHLOR OF BUSINESS - Business
RMIT University
Cranbourne East Secondary Collage
Similar Profiles
Sheba Za ThangSheba Za Thang
Front of House Server at Okami Japanese RestaurantFront of House Server at Okami Japanese Restaurant
Sangeet GurungSangeet Gurung
Resturant Manager at Okami Japanese ResturantResturant Manager at Okami Japanese Resturant
Francis FangFrancis Fang
Sales and Admin Intern at Okami Japanese Restaurant HQSales and Admin Intern at Okami Japanese Restaurant HQ
Jake BrusaschiJake Brusaschi
Truck Driver Laborer at Wyatt LogisticsTruck Driver Laborer at Wyatt Logistics
Katherine McGarryKatherine McGarry
McDonalds Night Shift Manager IFA at McdonaldsMcDonalds Night Shift Manager IFA at Mcdonalds