Alisha Warnick
Redlynch,Queensland
Summary
Passionate, dedicated, post high school student looking for experience in the support work field. Completed a Certificate 3 in Health services assistance, a Certificate 3 in Hospitality and a Certificate 2 in Active volunteering. Driven Crew Coach with a proven track record at Hungry Jacks, enhancing team performance and customer satisfaction through expert mentoring in food safety and service excellence.
Overview
4
4
years of professional experience
Work History
Crew Coach
Hungry Jacks
05.2023 - Current
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Trained other employees in customer service, food safety, and performance requirements.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Crew Member
Hungry Jacks
04.2021 - 05.2023
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
11.2024
Skills
- Task Delegation
- Work Prioritization
- Communication
- Patience
- Teamwork
- Time Management
- Self Motivation
- Active Listening
Timeline
Crew Coach - Hungry Jacks
05.2023 - Current
Crew Member - Hungry Jacks
04.2021 - 05.2023
St Andrews Catholic College - High School Diploma,
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