Alison Chenery
Whitemark,Tasmania
Summary
I am a friendly and passionate team member whos drive is delivering outstanding customer service and ensuring the smooth operation of healthcare facilities and positive patient interactions. I excel in communication, whether it be with patients, doctor's and nurses, fellow administration and external medical entities. Time management is an essential part of my roles, including within my reception duties and also of cleaning the surgery. I am key on following processes and procedures and am able to follow instructions with ease. I am proficient in maintaing the strict cleaning standard of a medical environment. I thrive in working as part of a team as well as the ability to autonomously complete tasks succinctly. I believe I am an asset to any team environment and I always strive to bring my positivity to every environment.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Ochre Medical Centre Flinders Island
Whitemark, TAS
10.2022 - Current
- Maintaing smooth of operation of running the front of house of a doctors surgery
- Communicating with patients, Doctors, nurses, fellow administrators staff.
- Empathising with patients, while professionally arranging appointments, referrals, paperwork, faxing,
- emails, interaction with outside organisations.
- Answered phones promptly and directed calls appropriately.
Cleaner
Ochre Medical Centre Flinders Island
Whitemark, TAS
12.2021 - Current
- Use of appropriate cleaning products for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Compliance with health regulations related to the handling and disposing of wast, sharps and hazardous chemicals.
- Following specific cleaning requirements and cleaning tasks.
- Collecting and maintaining cleaning supplies
Sales Assistant
Australia Post
Whitemark, TAS
10.2022 - 07.2023
- Unpacking and sorting mail and pacels
- Serving customers with their banking needs
- Pricing, sending all mail
- Dispensing mail to customers
- Ensuring mail ready for pilots to collect
- Maintaing business accounts.
Education
Diploma - Community Services
Northern Sydney Institute
St Leonards03-2017
Skills
- Excellent time management skills
- Able to work autonomously or with a team
- Attention to detail
- Professional cleaning
- Excellent at following processes and procedures
- Customer service of a high standard
Referees
Cindy Thornton - Practice Manager Ochre Medical Centre - 0447 726 781
Kylie Clifford- Australia Post Manager - 0488 762 777
Timeline
Medical Receptionist
Ochre Medical Centre Flinders Island
10.2022 - Current
Sales Assistant
Australia Post
10.2022 - 07.2023
Cleaner
Ochre Medical Centre Flinders Island
12.2021 - Current
Diploma - Community Services
Northern Sydney Institute