Alistair Scerri
Bridport
Summary
A hardworking and dedicated 31-year-old individual from Malta, university graduate with a strong background in independent and team-oriented work. Known for efficiency and quick learning abilities, considered responsible, trustworthy, and highly efficient. Passionate about outdoor work and available to work any day of the week. Recognized as motivated and energetic in previous roles, always willing to go above and beyond to fulfill tasks and ensure satisfaction. Eager to pursue a career in the Dairy Farm industry in Australia. Experience includes working as a general laborer, responsible for setting up stages for mass events, customer satisfaction through dealing with both online and in-person queries, both as a customer service agent and as a sales representative.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dairy Cattle Farm Operator
Clovelly Farm Tasmania Pty Ltd
05.2022 - Current
- Managed livestock health, ensuring proper care and vaccinations for optimal growth and production rates.
- Contributed to a safe work environment by strictly adhering to safety protocols during daily tasks and routine equipment checks.
- Milked around 2000 cows using milking machinery.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Shifted livestock from paddocks to dairy and vice-versa, and observed grazing.
Construction Worker
Harry The Hirer Pty Ltd
02.2023 - 03.2023
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Set up marquees for the biggest sport/non-sporting events in Australia, such as Formula 1 GP, Australian Tennis Open, Avalon Airshow, Melbourne Fashion Week, Horse Races.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Utilized hammers, squares, levels, and fastening devices to complete projects.
Customer Service Agent
Flutter Entertainment
04.2021 - 03.2022
- Provided excellent customer service, answering questions and addressing concerns promptly.
- Assisted customers in understanding betting options, resulting in confident wagering decisions.
- Contributed to a positive work environment by collaborating effectively with colleagues and management.
- Delivered fast-paced service during high-stakes events, processing bets with accuracy under pressure.
- Verified winning tickets efficiently, ensuring prompt payouts to satisfied customers.
- Resolved customer disputes calmly and professionally, promoting a fair gaming atmosphere.
- Promoted responsible gambling practices, guiding customers towards appropriate resources when needed.
- Showcased excellent multitasking abilities by simultaneously assisting multiple customers.
- Built strong relationships with regular clients, developing trust through consistent quality service.
- Increased customer satisfaction by providing timely and accurate betting assistance.
Sales Representative
Grand Interiors Turnkey Company in Malta
10.2018 - 09.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Reduced paint waste by carefully measuring materials and mixing accurate ratios of paint and thinners.
- Managed end-of-day closing procedures, ensuring accurate accounting and reporting of all transactions.
- Collaborated with marketing teams to create compelling sales presentations, boosting client interest.
- Increased customer engagement by implementing personalized follow-up strategies.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Pool Attendant
DoubleTree by Hilton Malta
06.2014 - 09.2015
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
- Checked side duty list for opening and closing procedures.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
General Labourer in Construction (including Plastering and Painting)
Azzopardi & sons Malta
06.2012 - 09.2012
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor and outdoor areas such as hallways, bathrooms, lobbies and facades using brushes and paint rollers.
Education
Bachelor of Arts - Linguistics & Maltese
University of Malta
Msida, Malta11-2018
Skills
- Farm safety protocols
- Farm machinery operation
- Water conservation practices
- Livestock breeding knowledge
- Sustainable farming methods
- Animal husbandry
- Dairy operations
- General maintenance
Accomplishments
- Gained a skillset in an efficient manner when operating milking equipment.
- Learnt how to quickly spot any form of injury or illness in livestock, and administer proper treatment that leads towards full recovery.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of over 50 people in the setting up of the Formula 1 GP Australia and Australian Tennis Open.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- Construction Induction WorkSafe Victoria
- Tasmanian Driver's License
- First Aid Certification
Language Skills
Maltese
Native or Bilingual
English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Limited Working
Hobbies and Interests
I love travelling and meeting new people, enjoy hiking, camping and any outdoor activity, and a big fan of music festivals and concerts. I also love to spend quiet time meditating and reading, either on a beach or in the countryside. Definitely a sports person; used to play football (soccer) as a semi-professional athlete, but nowadays it's just for fun, along with tennis and trail running.
Timeline
Construction Worker
Harry The Hirer Pty Ltd
02.2023 - 03.2023
Dairy Cattle Farm Operator
Clovelly Farm Tasmania Pty Ltd
05.2022 - Current
Customer Service Agent
Flutter Entertainment
04.2021 - 03.2022
Sales Representative
Grand Interiors Turnkey Company in Malta
10.2018 - 09.2020
Pool Attendant
DoubleTree by Hilton Malta
06.2014 - 09.2015
General Labourer in Construction (including Plastering and Painting)
Azzopardi & sons Malta
06.2012 - 09.2012
- Construction Induction WorkSafe Victoria
- Tasmanian Driver's License
- First Aid Certification
Bachelor of Arts - Linguistics & Maltese
University of Malta
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