Summary
Overview
Work History
Education
Skills
Sport
Languages
Timeline
Generic

Allanah Craven

Mount Warren Park,QLD

Summary

Analytical and strategic Graduate Enrolled Nurse with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Crew Coach

McDonald's
02.2024 - Current
  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.
  • Served as an approachable resource for crew members seeking guidance or assistance with job-related challenges.

Trainee Manager

McDonald's
03.2023 - 02.2024
  • Learned new materials, processes, and programs quickly.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Collaborated with employees from various backgrounds.
  • Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.

Parcel Sorter

JC Couriers
11.2022 - 03.2023
  • Minimized package damage by carefully handling fragile items during the sorting process.
  • Collaborated with team members for seamless handoffs of sorted parcels, improving overall workflow.
  • Conducted quality checks on sorted parcels before dispatching them for delivery, ensuring customer satisfaction through accurate deliveries.
  • Adhered to safety protocols at all times, resulting in zero workplace accidents or injuries.
  • Maintained a clean and organized work environment, reducing potential hazards and increasing productivity.

Junior Receptionist

Banyo Clinic
07.2022 - 11.2022
  • Entered daily data in computer systems and documented office activities.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Medical Receptionist

Logan Skin Clinic
07.2021 - 07.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.

Crew Member

McDonald's
01.2017 - 01.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Crew Member

Logan Lightning FC
10.2016 - 09.2018
  • Worked front counter, and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Diploma - Nursing

TAFE Queensland
South Bank, QLD
12.2023

No Degree - High School

Trinity College
Beenleigh, QLD
11.2020

Skills

  • Coaching Techniques
  • Task Delegation
  • Feedback Delivery
  • Staff Motivation
  • Work Prioritization
  • Injury Prevention
  • Attention to Detail
  • Decision-Making
  • Clear Communication
  • Critical Thinking

Sport

Currently participating in Women's Metro Division 7 Football with FC Old Bridge, Salisbury. 

Have been a competitive cheerleader travelling to national championships for 12 years in a row, also travelled internationally to the United States on two occasions to perform for Australia, retired from this sport at the end of 2022.

Was selected into the 2020 National Schools Championships under the Australian Futsal Association, travelling to Penrith, Sydney to compete.

Languages

English
Native or Bilingual

Timeline

Crew Coach

McDonald's
02.2024 - Current

Trainee Manager

McDonald's
03.2023 - 02.2024

Parcel Sorter

JC Couriers
11.2022 - 03.2023

Junior Receptionist

Banyo Clinic
07.2022 - 11.2022

Medical Receptionist

Logan Skin Clinic
07.2021 - 07.2022

Crew Member

McDonald's
01.2017 - 01.2022

Crew Member

Logan Lightning FC
10.2016 - 09.2018

Diploma - Nursing

TAFE Queensland

No Degree - High School

Trinity College

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Allanah Craven