Alyce Nakat

Manage the scheduling and dispatch of customer orders, working closely with both direct customers and external sales representatives to ensure a seamless delivery every time

Reply to emails and calls promptly and handle all customer inquiries

Process Purchase Orders and liaise with parties regarding any key information to ensure a smooth process start to end

Provide excellent customer service at all times

Taking ownership and following up on a proactive level to ensure peace of mind for our customers

Collaborate with internal business departments to work together

• Manage the Inbox/ Diary of Head of Leveraged, including organizing meetings, scheduling events and working closely with our stakeholders
• Co-ordination of 6 interstate based BDM's, including gathering feedback, collaborating ideas and working as a team towards our targets to achieve the same goal
• Creating Monthly Sales Pack with all Campaign targets, measures and results to distribute to the wider team for visibility
• Attending Sydney CBD office regularly for team meetings, catch-ups and stakeholder engagement

• Manage/ prioritize diaries of 2 General Managers to ensure time is focused on critical, strategic issues
• Perform a wide variety of accounting/ administrative tasks required such as Reporting, Expenses, Invoicing and Seating plans for staff movement
• Track and follow up on tasks and requests and identify those of importance which need urgent attention
• Provide support to the wider team (30 direct reports of GM's) and help with their needs
• Being approachable and a go to person for them is critical
• Constantly deal with key stakeholders in the business and be able to handle unexpected issues that arise with confidence and quick-thinking skills

• Co-ordinate Communications, track and follow up on requests and identify those of importance which require attention immediately
• Manage and prioritize our key stakeholders' schedules to ensure time is spent on critical and strategic issues
• Perform a variety of accounting and administrative tasks such as Reporting, Audits and composing and preparing confidential correspondence
• Creating presentations and scheduling meetings/Team Events/Off sites