Alyse O'Regan

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Performed regular inventory checks to ensure accurate stock control.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Maintained cleanliness and organization of store shelves and displays.
• Fostered an environment that encourages teamwork among staff members.
• Processed payments using cash register, credit card machine and POS system.
• Utilized problem solving techniques when faced with challenging situations.
• Handled customer inquiries, complaints, and returns efficiently.
• Engaged with customers and recommended products based on needs and requests.

General Medical & Palliative Ward

• Maintained accurate documentation within electronic medical records system.
• Administered oral, subcutaneous, and intravenous medications per physician's orders.
• Performed patient assessments and developed individualized care plans to enhance recovery.
• Supported post-operative care by monitoring for complications and promoting healing.
• Observed patient condition changes and reported concerns to supervising nurse or physician.
• Collaborated with registered nurses to execute specified patient care activities.
• Provided emotional support to patients and families during challenging times.

Aged Care

• Utilized manual handling techniques to ensure resident safety during transfers.
• Supported residents with hygiene cares to promote dignity and comfort.
• Observed registered nurses and enrolled nurses during medication rounds.

Surgical Inpatient Ward.

ENT, Head and Neck Surgery, Skull Base, Plastics and Reconstructive Surgery, and Maxillofacial Surgery.