Khanh Ngo
Sydney,NSW
Summary
Dependable Psychology student with experience in dynamic, high-performance environments. Skilled in processing stock information, loss prevention and proficient in Microsoft suite software. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Hands
2023.05 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Answered incoming calls and emails to provide product information, features and benefits.
Barista
Cafe The Beans
2020.06 - 2022.10
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Volunteer
Kids Giving Back
2020.12 - 2021.03
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Helped clients navigate social services system and access needed resources.
Education
Bachelor of Psychology - Clinical Psychology, Philosophy
Macquarie University
Sydney, NSW12.2027
Skills
- Customer Assistance
- POS System Operation
- Inventory Tracking
- Inventory management proficiency
- Computer Proficiency and Microsoft Office
- Sales Records Management
- Proficiency in Microsoft Suite softwares
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
German
Limited Working
Timeline
Retail Assistant
Hands
2023.05 - Current
Volunteer
Kids Giving Back
2020.12 - 2021.03
Barista
Cafe The Beans
2020.06 - 2022.10
Bachelor of Psychology - Clinical Psychology, Philosophy
Macquarie University
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