Alyssa Prado
Seven Hills,NSW
Summary
Diligent and responsible with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in a variety of roles. Well-organised and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Priceline Pharmacy
08.2024 - Current
- Operate the cash register and process customer's transactions accurately.
- Provide excellent customer service and assist customer's inquiries.
- Maintain a clean and organised checkout area.
- Stock shelves and ensure products are displayed properly.
- Handle returns and exchanges according to store policies.
- Assist with inventory management and restocking items.
- Promote store promotions and loyalty programs to customers.
- Follow health and safety regulations in the pharmacy environment.
- Collaborate with team members to ensure smooth operations.
Cashier
Ritchies IGA
02.2024 - Current
- Fostering positive & genuine interaction with customers
- Scanning customers products/items: cash handling & use of POS ordering software system
- Active problem solving with customers concerns & inquiries
- Documenting & securing cash register records
- Eectively issuing customer refunds and returns
- Maintaining cleanliness & organisation at the cashier station & supermarket shelves
- Advertising product promotions/deals to customers when appropriate
Waitress/All Rounder
Assembly Ground
06.2023 - 05.2024
- Providing excellent customer service through genuine interaction & building rapport with customers
- Greeting, escorting & presenting menus to customers
- Taking and serving food & drink orders to customers: cash handling & use of POS ordering software system
- Maintaining a section with a quick turnover rate
- Maintaining a clean and organised environment: cleaning dishes, maintaining dining area, ensuring checklist is completed
Crew Trainer
Mcdonalds
07.2022 - 10.2023
- Training new crew members safe, ecient & practical responsibilities
- Establishing effective communication with both workers & customers
- With the use of safe food handling, practicing both excellent quality and quantity with customers orders
- Maintaining stock & cleanliness of all stations in the workplace
Personal Care Assistant
Dorothy Impey Home
11.2022 - 02.2023
- Providing assistance to elderly individuals with activities of daily living such as mobility, hygiene, dressing, etc
- Transferring residents with proper manual handling
- Computer documentation to record and update necessary information about residents
- Assistance with preparing, serving and feeding meals and drinks to the residents
- Providing support to residents by assisting with social activities
Youth Leader (Volunteer/Internship)
Planetshakers Church
02.2020 - 11.2022
- Small group and individual youth mentoring
- Mentoring and building positive relationships with young people of dierent backgrounds, ensuring their mental well-being and safety, and dealing with dicult situations
- Working with a committed team of other volunteers to develop and run services catered towards young people
- Consistent communication with young people as well as their parents and guardians
- Organisation skills with the ability to coordinate tasks in an ecient manner
- Communication and Interpersonal skills
- Ability to work in a team to ensure responsibilities are achieved with excellence
- Ability to adapt to changing work environments
- Strong perseverance in achieving work goals
- Willingness to learn and develop
Education
Certificate III - Individual Support
ALACC Health College
Preston, VIC08-2022
Associates Degree - Ministry
Alphacrucis College
Southbank, VIC11-2021
Diploma - Leadership
Alphacrucis College
Southbank, VIC11-2020
Graduate Certificate - Education
Northern College of The Arts & Technology
Preston, VIC11-2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Money Handling
- Written and verbal communication
- Organisational abilities
- Cash Management
- Product Knowledge
- Refunds and exchanges
References
Katrina - Priceline Mosman Manager
- +61 452 088 824
Loubna - Priceline Mosman Beauty Advisor/Supervisor
- +61 474 386 205
David - Ritchies IGA Supermarket Manager
- +61 430 870 037
Timeline
Pharmacy Assistant
Priceline Pharmacy
08.2024 - Current
Cashier
Ritchies IGA
02.2024 - Current
Waitress/All Rounder
Assembly Ground
06.2023 - 05.2024
Personal Care Assistant
Dorothy Impey Home
11.2022 - 02.2023
Crew Trainer
Mcdonalds
07.2022 - 10.2023
Youth Leader (Volunteer/Internship)
Planetshakers Church
02.2020 - 11.2022
Graduate Certificate - Education
Northern College of The Arts & Technology
Certificate III - Individual Support
ALACC Health College
Associates Degree - Ministry
Alphacrucis College
Diploma - Leadership
Alphacrucis College
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