Alyssandra Nacorda
Glendenning,NSW
Summary
Organized and dependable candidate successful at managing multiple responsibilities at a time with a positive attitude. Willingness to take on added responsibilities to meet team daily goals and budget. Motivated retail sales professional with proven record of boosting sign ups and sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
Work History
Retail Sales Assistant
Novo Shoes
Mount Druitt, NSW
06.2022 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Assisted customers with locating and choosing merchandise in store departments.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
Retail Sales Assistant
Costi's @ Westpoint
Blacktown, NSW
09.2021 - 06.2022
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Worked closely with other team members and my supervisor to solve problems and handle customer concerns.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Used POS system to process sales.
- Balanced and organized cash register by handling cash and counting change.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges.
- Trained new members on cash register operations, conducting customer transactions and handling fish.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Bachelor Of Liberal Arts And Sciences - Economics
University of Sydney
Camperdown, NSW08.2022
Bachelor Of Computational Design -
University of New South Wales
Sydney, NSW01.2022
Skills
- Excellent Written and Verbal Communication
- Meeting Sales Goals
- Payment Processing
- Item Ticketing and Pricing
- Locating Merchandise
- Store Policies and Procedures
- POS Transactions
- Effective Customer Communication
- Building Customer Relationships and Loyalty
- Sales and Promotions
- Stocking and Replenishing
- Adaptable and Flexible
Affiliations
ADA Shadowboard at UNSWFeb 2022 - June 2022
- Discussing Solutions, improvements and issues with other members of the Shadowboard and the Dean of the ADA department to enhance student life under the ADA faculty.
- Collaborating in projects which shape future ADA courses and to improve overall student experience.
- Listening to different perspectives and contributing thoughts into discussions.
Availabilities
Weekdays
Tuesday, Wednesday & Thursday (All Day).
Weekends & Public Holidays
Public Holidays - All Day.
Sunday - All Day.
Saturday - Limited Availability as I am looking after my sibling and have other commitments.
Languages
Bisaya
Limited Working
Illonggo
Limited Working
Timeline
Retail Sales Assistant
Novo Shoes
06.2022 - Current
Retail Sales Assistant
Costi's @ Westpoint
09.2021 - 06.2022
Bachelor Of Liberal Arts And Sciences - Economics
University of Sydney
Bachelor Of Computational Design -
University of New South Wales
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