Amanda Gao
Montmorency,Australia
Summary
Accounts receivable officer with expertise in debt collection and credit control at Portwest Pacific. Skilled in resolving complex account queries and enhancing customer satisfaction through effective communication. Bilingual in English and Mandarin, excelling in fast-paced environments while ensuring timely cash allocation and fostering professional relationships.
Overview
5
5
years of professional experience
Work History
Accounts receivable officer
Portwest Pacific
01.2023 - Current
- Allocate cash receipts to relevant accounts.
- Process invoices and credit notes accurately and efficiently.
- Resolve debtor account queries in a timely manner.
- Handle new debtor account applications.
- Liaise with customers and sales teams to address any account-related issues.
- Provide general administrative support to the credit control team.
- Perform ad hoc duties as required.
Customer Service Cashier
SushiSushi
Airportwest, Vic
02.2020 - 01.2022
- Processed customer payments efficiently at SushiSushi
- Assisted customers with menu inquiries and selections
- Managed cash register operations during peak hours
- Collaborated with sushi chefs for accurate order handling
Education
Bachelor of Accounting - Accounting
La Trobe Univers
Melbourne, VICSkills
- Communication skills
- Debt collection and credit control
- Adaptability in fast-paced environments
- Professional interpersonal relations
- Bilingual: English and Mandarin
- Punctuality and teamwork
- Customer service excellence
- Detail-oriented approach
- Problem-solving abilities
- Time management expertise
References
Ritz, 0469553394, More references provided if requested.
Timeline
Accounts receivable officer
Portwest Pacific
01.2023 - Current
Customer Service Cashier
SushiSushi
02.2020 - 01.2022
Bachelor of Accounting - Accounting
La Trobe Univers