Amanda Olliffe - SENIOR ADMINISTRATION MANAGER / PAYROLL MANAGER - Jarvis Group of Companies

Summary

Dynamic Senior Administration Manager with a proven track record at Jarvis Group of Companies, excelling in payroll management and financial oversight. Renowned for enhancing customer retention and achieving successful audits. Skilled in Pentana/Era systems, Microsoft Office Suite and committed to fostering team collaboration and innovation for continuous improvement.

Overview

27

years of professional experience

Work History

SENIOR ADMINISTRATION MANAGER / PAYROLL MANAGER

Jarvis Group of Companies

10.1998 - Current

Demonstrate professional expertise in handling account receivable/payable functions such as, managing invoices and payments.
Process and reconcile weekly payroll
Process and reconcile month-end payrolls to the general ledgers.
Handle accurately cash and cheque deposits, express deposit, corporate credit card transactions and reconcile monthly.
Prepare income tax return for individuals, trusts, and superannuation funds.
Supervise all allocations, invoicing, payroll processing including superannuation and PAYG.
Facilitate verbal communication with clients and attend to their enquiries, maintaining and monitoring accounts to ensure efficient recovery.
Manage and supervise the accounts identified with overdue amounts collectable after completing a financial evaluation on clients.
Accepts fully all responsibilities such as assisting with intercompany accounting and invoicing and meets deadlines.
Maintain file integrity and confidentiality by adhering to department and system policies and procedures; assures the accuracy of the system.
Respond to enquiries in relation to customer accounts to negotiate payment arrangements and to maintain their accounts.
Always provide exceptional customer service for a positive business image.
Establish and maintained strong working relationships with customers to maintain and increase customer retention rate.
Deliver resolutions to customer complaints by assessing their situation and applying the best solutions in a timely manner.
Key Achievements:
Successfully assisted with the setup of additional dealerships, the introduction of GST, and implementing new general ledgers.
Successfully passing payroll tax audits and receiving a substantial refund for the company from Workcover as an incorrect calculation on the Levy and the passing of Financial Floorplan audits from financiers.
Previous employment history available upon request.

Education

Diploma of Management -

Australian Institute of Management

01.2013

Accounting to Trial Balance -

TAFE Panorama

01.1994

Audio Secretarial Course -

Prides Business College

01.1987

Woodlands Church of England Girls Grammar School -

01.1986

Skills

Payroll and financial management
Business and office administration
Bookkeeping and accounting
Record and database management
Workflow optimization
Team supervision and mentoring
Customer service excellence
Data entry and integrity
Documentation and reporting
Innovation and continuous improvement

Microsoft Office Suite proficiency
Unipay expertise
Workforce TNA setup
ERA systems knowledge
Revolution/Tune system knowledge
AIMS software familiarity
Docusmart and Docusign usage
CBA Commbiz experience
Complete dealer solutions knowledge
MYOB V8 accounting with payroll skills

Attributes

Strong work ethic; highly reliable, enthusiastic, positive, and hardworking
Ability to respond to multiple tasks and provide leadership direction while balancing competing demands.
Self-motivated, consistent, resilient, and dedicated.
Highly developed communication, interpersonal and liaison skills.
Detail oriented with strong analytical and problem-solving skills
Highly proactive with an ability to conceive, implement and drive change
Understands and applies systems thinking
Self-aware and seeks out opportunities for personal and professional development

Accomplishments

Business Manager Award - Ford Motor Company
2006, 2007, 2008

Community Activity

Treasurer, North Haven Football Club, 01/01/03 - 01/01/04

Hobbies and Interests

Cars
Dogs
Camping
Collecting antiques

Referees

MARTIN HIGGINS, Director (Retired 2020), Jarvis Group of Companies, martinh@jarviscars.com.au, 0419 794 064
CRAIG WILLIAMS, IT Manager, Jarvis Group, 0419 794 115

Timeline