Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Amanda Phillips

Mildura,VIC

Summary

Front End Team Member at Woolworths, recognized for enhancing customer satisfaction through efficient customer service and proactive team work. Proven ability to maintain client confidentiality while supporting team operations and client complaints. Skilled in problem-solving and contributing to a positive shopping experience and a collaborative work environment.

I am looking for a change in career and I would love the opportunity to be able to help others reach and maintain personal goals or independent living goals by ensuring they are well supported and cared for within their own homes. I have always wanted to work within the disability sector it is something that I believe is so rewarding. I have a lot of skills that i believe would make me a great support worker: I am patient, epithetical, reliable & trustworthy I have great communication skills work great within a team setting, I am cooperative and posses great attention to detail. I have completed an NDIS check and i have a current first aid and WWC check. I would also love the opportunity to broaden my knowledge and skills by completing a certification and working along side well trained staff.

Overview

13
13
years of professional experience

Work History

Front End Team Member

Woolworths
10.2011 - 10.2024
  • Opened store early mornings and closed late nights, maintained trust and great working relationship with management and supervisors as well as colleges.
  • Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
  • Handled customer inquiries, addressing concerns with professionalism, empathy, and politeness.
  • Contributed to overall teamwork atmosphere through open communication with coworkers regarding tasks needing completion or assistance.
  • Contributed to store cleanliness and presentation by diligently sweeping, mopping, and wiping down surfaces as needed.
  • Supported team members during busy periods, ensuring smooth operations throughout the store.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

High School Diploma -

Mildura Tech School
Mildura, VIC
12-1989

Skills

  • Client confidentiality
  • Daily living requirements
  • Household chores
  • Flexible schedule
  • Housekeeping and meal preparation
  • Personal care assistance
  • Daily living assistance
  • Problem-solving within team environments
  • Active listening
  • First aid and CPR

Interests

  • Cooking
  • Cleaning
  • Gardening
  • Spending Quality Time With Family
  • Reading

Timeline

Front End Team Member

Woolworths
10.2011 - 10.2024

High School Diploma -

Mildura Tech School
Amanda Phillips