Summary
Overview
Work History
Education
Skills
Hobbies, Interests
Timeline
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AMANDA ROBERSTON

Everton Park,QLD

Summary

I am a dedicated and compassionate healthcare professional with a strong background as an Assistant in Nursing - Personal Carer. With extensive experience in aged care settings and within the community, I have honed my skills in providing personalized and empathetic care to clients, ensuring their comfort and well-being. My commitment to delivering high-quality care is reflected in my attention to detail, effective communication, and ability to work collaboratively in interdisciplinary teams. I excel in adapting to fast-paced environments, problem-solving, and prioritizing tasks to optimize outcomes.

Overview

22
22
years of professional experience

Work History

Commonwealth Home Support Program (CHSP) Admission Officer

Blue Care
03.2021 - 11.2021
  • Worked as an intake officer focusing on the Wellness and Enablement principles of the CHSP and My Aged Care (MAC)
  • Completed Client Care Plans responding to the service needs of clients
  • Completed OH&S inspections and documentation ensuring the safety of both In Home Support Workers and Client’s
  • Focused on finding the service solutions that maintain and strengthen individual clients capacity and independence
  • Provided the Service Delivery Team with completed intake details that allow for the timely commencement of services.

Community Care Worker

Blue Care
04.2019 - 03.2021
  • Supported people in their everyday living situations, including personal care whilst ensuring duty of care was upheld at all times
  • Participated in the development, implementation and review of individual care plans
  • Provided support to build and maintain relationships and establish key connections within the community
  • Assisted clients with medications where delegated within scope of practice
  • Observed and reported promptly any changes or concerns in the health, well-being or behaviour of clients
  • Safely transported clients as per requirements

Assistant in Nursing – Personal Carer

St Vincent’s Aged Care Mitchelton
03.2015 - 05.2018
  • Demonstrated expertise in resident care, including repositioning for pressure care and vigilant monitoring of their overall well-being
  • Assisted residents during the night with various needs such as pain relief using heat packs, facilitating bathroom usage, administering fluids, and changing catheter bags
  • Displayed sensitivity and understanding in attending to dementia residents, providing redirection and companionship
  • Fostered engagement among clients through meaningful activities such as reading, conversing, and playing games

Assistant in Nursing – Personal Carer

Windsor Aged Care
10.2014 - 03.2015
  • Delivered compassionate care to residents, prioritizing their Activities of Daily Living (ADLs) and attending to their physical and emotional needs
  • Ensured seamless continuity of care by communicating patients' status and relevant information to other caregivers
  • Maintained resident records on the SARAH computer system, ensuring accuracy and adherence to protocols
  • Demonstrated attention to detail when completing all documentation in compliance with established standards
  • Adhered to Standard Precautions and the Facility's Infection Control Policies, ensuring the highest standards of safety and hygiene were consistently maintained.

Office and Administration Roles

Various Organisations
11.1999 - 10.2014
  • Exercised proficiency in diverse office and administration roles, including Accounts Payable Officer, Data Entry Clerk, Underwriter, and General Insurance Assistant
  • Demonstrated exceptional data entry skills, maintaining a high level of accuracy and efficiency in all tasks
  • Displayed a strong understanding of underwriting principles and processes, effectively assessing risks and determining appropriate coverage
  • Provided administrative support, including but not limited to file management, scheduling, and correspondence
  • Documented and maintained records in compliance with organizational and regulatory requirements


Education

Certificate III in Pathology - Pathology

Mater Education
Brisbane
12.2022

Certificate in TESOL - Teaching English To Speakers of Other Languages

Online Course
01.2022

Certificate III in Disability - Disability

Future Academy
Brisbane
01.2014

Certificate III in Aged Care - Aged Care

Future Academy
Brisbane
01.2014

Certificate of Assisting Client with Medication - Assisting Client With Medication

Future Academy
Brisbane
01.2014

Diploma of Beauty Therapy - Beauty Therapy

College of Natural Beauty
Brisbane
08.2007

Skills

  • Demonstrates empathy and patient centred care
  • Showcases flexibility in fast-paced environments
  • Excellent written and verbal communication
  • Utilises critical thinking and decision making
  • Meticulous approach to record keeping
  • Patient safety and infection control
  • Collaborates seamlessly with colleagues
  • Able to work autonomously
  • Organisation and time management

Hobbies, Interests

  • Volunteering ( Asthma Foundation, Charity shop worker )
  • Reading
  • Gardening
  • Travelling
  • Handcrafts
  • Jigsaws, Puzzles
  • Interest in other cultures

Timeline

Commonwealth Home Support Program (CHSP) Admission Officer

Blue Care
03.2021 - 11.2021

Community Care Worker

Blue Care
04.2019 - 03.2021

Assistant in Nursing – Personal Carer

St Vincent’s Aged Care Mitchelton
03.2015 - 05.2018

Assistant in Nursing – Personal Carer

Windsor Aged Care
10.2014 - 03.2015

Office and Administration Roles

Various Organisations
11.1999 - 10.2014

Certificate III in Pathology - Pathology

Mater Education

Certificate in TESOL - Teaching English To Speakers of Other Languages

Online Course

Certificate III in Disability - Disability

Future Academy

Certificate III in Aged Care - Aged Care

Future Academy

Certificate of Assisting Client with Medication - Assisting Client With Medication

Future Academy

Diploma of Beauty Therapy - Beauty Therapy

College of Natural Beauty

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AMANDA ROBERSTON