Amanda Teis
Support Worker
Nambour,QUEENSLAND
Summary
Currently studying my Certificate 3 in Individual Support (Disability) I have NDIS screening card and completed NDIS orientation module. Working with Children Blue card. I own a fully insured late model vehicle and have undertaken extra training modules for (Sentrient)Covid 19 course and Certificate of Hand Hygiene.
The last 2 years I spent caring in the home for my elderly mother (who has entered a care facility) I fully supported her for this time attended to personal cares, showering, helping dress, social support, transport to appointments, feeding and assisting her mobilising throughout the home. This is a role I totally enjoyed and decided to study and work in this industry.
I am fully vaccinated for most communicable diseases including covid19 and influenza. Looking for an entry level position to hone my skills and cement my learning. I am a happy worker and love helping the older generation. I am available for interview and very keen to gain employment.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Dispensary Technician
Pharmacy For Life Nambour
02.2023 - Current
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products
- Entered prescription information into computer databases
- Dispense medications, labeling, working with the pharmacist in charge for final check
- Established or maintained medications and other patient profiles
- Adhered strictly to confidentiality policies when dealing with sensitive patient information
- Completed day-to-day duties accurately and efficiently
- Monitor stock control in Dispensary
- Follow procedures to pack patients medications, accurately and efficiently
Caregiver
Carer For Last 2 Years For My 95 Year Old Mother
01.2022 - 02.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Pharmacy Assistant
Live Life Pharmacy Group
02.2020 - 01.2022
- Greeted customers to determine wants and needs
- This is a very busy pharmacy in a tourist hot spot
- Open 8.30am to 8.00pm 364 days a year
- Provided a friendly welcoming atmosphere
- Trained new pharmacy staff in procedures and customer service standards
- Tracked expiration dates for all stock and discarded expired items according to regulations
- Maintained stock control via stock rotation
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults
- Participated in staff meetings discussing new developments within the pharmacy profession
- Processed payments from customers using cash registers and debit and credit card terminals
- Participated in Pharmacy internal sales promotions successfully achieving targets in several of these
Dispensary Technician
Pharmacy for Life
02.2017 - 01.2022
- Assisting Pharmacist with Dispensing, prioritizing workflow
- Maintaining Patient records
- Daily sorting prescriptions
- Submitting monthly claim for PBS
- Receiving and unpacking Orders, stock control and inventory management
- Maintaining Cold Chain data
- Customer Service creating a warm welcome and showing care and concern
- Webster Packing and liaising with nursing home staff and GP's
- Deliveries and transfers to other stores
- Service Back counter inquiries and S2 S3 sales with Pharmacist involvement
Dispensary Technician
Live Life Pharmacy Groups
04.2015 - 10.2017
- Assisting Pharmacist with Dispensing
- Maintaining Patient records
- Daily sorting prescriptions
- Submitting Fortnightly claim for PBS
- Receiving and Unpacking Orders
- Maintaining Cold Chain data
- Customer Service creating a warm welcome and showing care and concern, Living the LIVELIFE values
- Webster Packing and liaising with nursing home staff
- Deliveries to Nursing home and Retirement Village
- Service Back counter inquiries and S2 S3 sales with Pharmacist involvement
- Stock rotation and management
Veterinary Nurse Receptionist
All Animal Veterinary Services
10.1995 - 01.1999
- Greeted Clients and patients to create a warm welcome
- Assisted Veterinary Surgeons on duty where required
- Advised clients on Nutrition, worming, dental care and puppy preschool
- Filing, managing appointments
- Cleaning surgical area, prep area and hospital
- Assisted Visiting specialists (dermatologist, dentist) managed appointment
- Processed payments and managed data base
- Sending out vaccination reminders
- Ordering merchandise for the front shop area
Education
High School Diploma -
Dubbo High School
Basic Pharmacy Training Intensive -
Pharmacy Guild Training
Certificate III in Community Pharmacy Dispensary -
Pharmacy Guild Of Queensland
Dispensary Assistant Training -
Pharmaceutical Society of NSW
Certificate of Veterinary Nursing -
Ithaca College
Cert 3 Currently Studying - Individual Support (Disability)
Carers Queensland
Brisbane, QLD11.2024
No Degree - Hand Hygiene
ONLINE TRAINING
Certificate06.2024
No Degree - Covid 19 Course Minimising Risk of Infection
Sentrient
ONLINE Training 06.2024
Skills
- POS System Operation across several systems
- Inventory Management
- Product Merchandising
- Customer Service
- Accurate Dispensing
- Able to take direction and self motivated
- Team player
- Excellent communication
- Security Protocols
- Patient education and counseling
- Confidentiality Practices
- Updating medication histories
- Equipment Cleaning and Maintenance
- Relationship Building
Languages
Gaelic
Activities
- Cavalier King Charles Im an absolute animal lover
- Pottery hand building
- Mindfulness
- Learning Gaelic
- Growing and Collecting Desert Roses
References
- Rachel Campbell, Pharmacist Owner, Pharmacy for Life Nambour Heights, 5441 1901, 0438 265 892
- George Karvounis, LiveLife Pharmacy, 0416 193 811
Certification
- QLD Drivers License - 027588891
- NDIS Worker Screening card 55509244
- Working with Children care 1136453/3
- Certificate of Veterinary Nursing 1999
- Completed 1st Semester of Diploma of Enrolled Nursing 2016 including 120 of aged care placement.
Timeline
Dispensary Technician
Pharmacy For Life Nambour
02.2023 - Current
Caregiver
Carer For Last 2 Years For My 95 Year Old Mother
01.2022 - 02.2024
Pharmacy Assistant
Live Life Pharmacy Group
02.2020 - 01.2022
Dispensary Technician
Pharmacy for Life
02.2017 - 01.2022
Dispensary Technician
Live Life Pharmacy Groups
04.2015 - 10.2017
Veterinary Nurse Receptionist
All Animal Veterinary Services
10.1995 - 01.1999
High School Diploma -
Dubbo High School
Basic Pharmacy Training Intensive -
Pharmacy Guild Training
Certificate III in Community Pharmacy Dispensary -
Pharmacy Guild Of Queensland
Dispensary Assistant Training -
Pharmaceutical Society of NSW
Certificate of Veterinary Nursing -
Ithaca College
Cert 3 Currently Studying - Individual Support (Disability)
Carers Queensland
No Degree - Hand Hygiene
ONLINE TRAINING
No Degree - Covid 19 Course Minimising Risk of Infection
Sentrient
- QLD Drivers License - 027588891
- NDIS Worker Screening card 55509244
- Working with Children care 1136453/3
- Certificate of Veterinary Nursing 1999
- Completed 1st Semester of Diploma of Enrolled Nursing 2016 including 120 of aged care placement.
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