Amanpreet Kaur
Sydney
Summary
Compassionate Social Worker with proven ability to complete tasks efficiently and productively. Specialize in case management, crisis intervention, and individual and group therapy. Excel in active listening, empathy, and communication, ensuring positive outcomes for clients in challenging situations. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Recent graduate with foundational knowledge in Individual support and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Storeperson
PROVET
01.2025 - Current
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Processed returns promptly following company policies and procedures.
- Answered customer inquiries regarding product availability, prices and special orders.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Used high reach trucks, pallet jacks and forklifts to safely move merchandise.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Labeled containers correctly for proper identification when storing or shipping merchandise.
- Cleaned warehouse area daily including floors, walls, shelving units and equipment.
- Updated and maintained store signage and displays.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Used RF scanners to document merchandise movements in store computer system.
- Inspected outgoing shipments to verify completion of order details.
Aged Care Worker
Opal Aged Care
01.2024 - 06.2024
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Monitored and assisted residents through individual service plans.
- Ensured timely completion of required documentation, maintaining accuracy in medical records management systems.
Lab Technician
BABA DEEP SINGH HOSPITAL
09.2019 - 02.2022
- Reduced occurrence of lab test errors for improved reliability and to avoid need for retesting.
- Used scientific method to assist colleagues and supervisors with experiments.
- Oversaw lab equipment stock and placed orders to expand inventory.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Developed exemplary rapport with personnel and stakeholders by demonstrating compassion and scientific expertise.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
- Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
- Attended lab meetings to participate in research discussions.
- Presented experimental findings in presentations with graphs, charts and other visual aids.
- Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
- Prepared lab for daily operations by stocking materials and equipment.
Education
Master of Social Work - Social Work
ACAP UNIVERSITY COLLEGE
Sydney, NSW10.2026
Graduate Certificate - Human Services
ACAP UNIVERSITY COLLEGE
Sydney, NSW09.2024
Graduate Certificate - Health Management
ECA COLLEGE OF HEALTH SCIENCE
Parramatta, NSW11.2022
Bachelors - Biotechnology
SRI GURU GRANTH SAHIB WORLD UNIVERSITY
INDIA05.2019
Skills
- Valid Australian Driver's license
- Behavioural assessment
- Customer service
- Team collaboration
- Individual support plans
- Team leadership
- Disability awareness
- Elderly care
- First aid and CPR
- Trauma-informed care
- Social skills development
- Excellent communication
- Personal care
- Housekeeping and meal preparation
- Client confidentiality
- Disability services
- Mobility support
- Meal planning
- Health and safety
- Household chores
- Dressing assistance
- Client transportation
- Feeding assistance
- Housekeeping skills
- Flexible schedule
Languages
English - Full Professional
Punjabi - Full Professional
Hindi - Full Professional
Certification
- Certificate III in individual support ( Ageing and Disability),
- Certificate in manual handling
- First Aid and CPR certificate
Timeline
Storeperson
PROVET
01.2025 - Current
Aged Care Worker
Opal Aged Care
01.2024 - 06.2024
Lab Technician
BABA DEEP SINGH HOSPITAL
09.2019 - 02.2022
Graduate Certificate - Human Services
ACAP UNIVERSITY COLLEGE
Graduate Certificate - Health Management
ECA COLLEGE OF HEALTH SCIENCE
Master of Social Work - Social Work
ACAP UNIVERSITY COLLEGE
Bachelors - Biotechnology
SRI GURU GRANTH SAHIB WORLD UNIVERSITY
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