Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Amber Ortega

Balgowlah Heights,NSW

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Desiring to embark in a fashion related industry, as that is where my true passion lies.

Overview

5
5
years of professional experience

Work History

Realestate Sales Assistant

Etch Realestate Agency
04.2020 - Current
  • Maintained efficient office operations by handling errands and administrative functions.
  • Kept contacts organized with Etch's personal contacts/documenting system to maintain readiness for future mailings.
  • Increased client satisfaction by providing exceptional customer service and efficiently addressing inquiries.
  • Coordinated appointments to show marketed properties.
  • Generated leads for sales and rental properties through cold calls and referrals.

Realestate Receptionist

Etch Realestate Agency
01.2020 - Current
  • Enhanced customer satisfaction by providing timely and accurate property information to clients.
  • Developed strong working knowledge of local real estate market trends by staying current with industry news and updates.
  • Continually advanced personal knowledge of the industry and related software programs, ensuring proficiency in all aspects of the role as a Real Estate Receptionist.
  • Facilitated smooth transaction processes by liaising with title companies, lenders, inspectors, appraisers, attorneys, and other related professionals.
  • Fostered strong relationships with clients, ensuring repeat business through personalized attention and excellent service.

PCYC Receptionist and Activities Assistant

PCYC Northern Beaches
10.2024 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created a fun and engaging environment when running programs for children from the ages of 3-12 years old. Adapting my teaching style to accommodate any physical or mental disabilities which may have been prevalent.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Enhanced my skills in using Excel and their reception platform, POS.

Basketball Coach

Northern Suburbs Basketball Association
01.2021 - 01.2023
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.
  • Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
  • Acted as positive role model for team participants and in community.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Coaching kids from ages 5-12 years old. Fostering a calm and joyful environment for both the children and their caregivers.
  • Created innovative and fun games that would enhance player development while remaining engaging.

Education

High School Diploma -

Wenona School
North Sydney
11-2024

Skills

  • Customer service
  • Relationship building
  • Verbal and written communication
  • Fashion/retail knowledge
  • Sales experience
  • Creativity

Interests

I am extremely interested in fashion and clothing design I hold an extreme talent for drawing regarding portrait realism and clothing I would desire to embark in a future related to this felid and wish to enhance my knowledge with experience


I am a NSW, and National (National Federation of Kosovo Basketball) representative in Basketball I have a background of hard work, dedication and persistence, in order to achieve my full potential

Timeline

PCYC Receptionist and Activities Assistant

PCYC Northern Beaches
10.2024 - 01.2025

Basketball Coach

Northern Suburbs Basketball Association
01.2021 - 01.2023

Realestate Sales Assistant

Etch Realestate Agency
04.2020 - Current

Realestate Receptionist

Etch Realestate Agency
01.2020 - Current

High School Diploma -

Wenona School

Similar Profiles

  • Sarah Benson

    Sarah BensonSarah Benson

    Operations Manager at Tech-EtchOperations Manager at Tech-Etch

    View Profile
  • Xavier B. Cook II

    Xavier B. Cook IIXavier B. Cook II

    Route Driver at Etch TransportRoute Driver at Etch Transport

    View Profile
  • Carson Wyatt

    Carson WyattCarson Wyatt

    Delivery Driver at ETCH Delivery CoDelivery Driver at ETCH Delivery Co

    View Profile
Amber Ortega