Amelia Honeyman
Warana,Australia
Summary
Dynamic and dedicated customer service professional with over 3 years’ experience in delivering exceptional service in fast-paced environments. Proven ability to thrive as part of a team and independently, consistently exceeding performance goals and maintaining high standards of service.
Seeking part-time opportunities to utilise my skills and contribute to organisational success. I am available to start immediately with full availability throughout the week and on weekends.
Overview
8
8
years of professional experience
Work History
Retail Sales Assistant
Nextra News Agency Sunshine Plaza
05.2023 - Current
- Customer Service: Delivering exceptional service with a focus on customer satisfaction.
- Maintaining Store Advertisements and Gift Displays: Expertise in creating captivating giftware displays and staying up-to-date on giftware trends and maintaining store appearance.
- Cash Register Management: Process sales transactions, handle cash, credit, and other forms of payments accurately, and balance the till at the end of the shift
- Store Maintenance: Keep the store clean and organised, including tidying shelves, dusting, and sweeping the floor to create a pleasant environment
Barista
Solace Coffee at Erbachers Fruit & Veg
03.2022 - 05.2023
- Preparing Beverages: Make coffee, tea, and other beverages to customer specifications. Attentive to detail when crafting beverages to ensure quality.
- Customer Service: Greet and interact with customers, provide great service, take orders, and answer any questions about the menu.
- Cash Handling: Process transactions at the register, handle payments, and provide correct change
- Maintaining Equipment: Clean and maintain coffee machines, grinders, and other equipment to ensure optimal performance
Personal Carer
CPSM Care
03.2017 - 01.2022
- Personal Care: Assist with bathing, dressing, grooming, and other hygiene-related tasks
- Mobility Assistance: Help with moving around the house, transferring from bed to wheelchair, and other mobility tasks
- Emotional Support: Provide companionship, engage in conversations, and support emotional well-being
- Documentation: Maintain records of care provided, changes in health, and any incidents that occur
- Health Monitoring: Keep an eye on physical health, noting any changes in condition, and report to healthcare providers if necessary
Education
Certificate IV - Child, Youth and Family Intervention
LOOKNOW TRAINING
Barista Qualification -
VINCENZA COFFEE
01.2022
Certificate III - Individual Support
TAFE CABOOLTURE
01.2016
Certificate III - Home and Community Care
TAFE CABOOLTURE
01.2016
Skills
- Teamwork and collaboration
- Exceptional customer service
- Computer proficiency
- Multi-tasking
- Communication
- Time Management
- Hardworking
- Punctual
- Respectful
- Well-presented
- Trustworthy
Timeline
Retail Sales Assistant
Nextra News Agency Sunshine Plaza
05.2023 - Current
Barista
Solace Coffee at Erbachers Fruit & Veg
03.2022 - 05.2023
Personal Carer
CPSM Care
03.2017 - 01.2022
Certificate IV - Child, Youth and Family Intervention
LOOKNOW TRAINING
Barista Qualification -
VINCENZA COFFEE
Certificate III - Individual Support
TAFE CABOOLTURE
Certificate III - Home and Community Care
TAFE CABOOLTURE
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