Amelia Katiforis
Werribee,VIC
Summary
Enthusiastic Offender Management Supervisor eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Clear understanding of case note obligations and prison case management KPIs based on stakeholder interests. Motivated to learn, grow and excel in Offender Management.
To maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Offender Management Supervisor
Port Phillip Prison, G4S.
Melbourne, Victoria
09.2021 - Current
- Actively handled concerns quickly and escalated major issues to manager.
- Identified issues, directly worked with the staff showing direction as a mentor within the parameters of the contractual obligations to promote continual improvement.
- Worked flexible hours to ensure work commitments were completed.
- Focus on developing strong relationships with staff to get the best results and enhance skills.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Hard working and committed to the position with skills and an understanding coming from direct experience in the Offender Management Supervisor's role at Port Phillip Prison.
Werribee
06.2020 - 09.2021
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Oversaw daily operations to ensure high levels of productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Bachelor of Business Marketing - Marketing
Deakin University
Melbourne, VIC10.1999
Skills
- Coaching staff management and mentorship
- Deadline and scheduling management
- Dependable and reliable
- Eager to learn new skills and hardworking
- Committed and motivated and approachable
Timeline
Offender Management Supervisor
Port Phillip Prison, G4S.
09.2021 - Current
06.2020 - 09.2021
Bachelor of Business Marketing - Marketing
Deakin University