Amelia Peters
COLLINGWOOD PARK,QLD
Summary
Customer service professional committed to delivering high-quality support and enhancing customer experiences. Proven track record of addressing customer needs and resolving conflicts promptly. Known for strong teamwork and adaptability, ensuring smooth operations and customer satisfaction. Possesses excellent communication and problem-solving skills valued in customer service roles.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Drakes Supermarkets
02.2023 - Current
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Utilized problem-solving skills to address customer queries and complaints.
- Assisted in training new hires, sharing best practices for delivering outstanding customer experiences consistently.
- Opened and closed store by balancing cash registers and receipts.
Education
Year 10
Redbank Plains State High School
Redbank2024
Skills
- Complaint handling
- Customer consultation
- Multi-line phone systems
- Teamwork and collaboration
- Punctual and reliable
- Customer service-focused
Timeline
Customer Service Assistant
Drakes Supermarkets
02.2023 - Current
Year 10
Redbank Plains State High School
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