Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amiella Blackett

Melbourne,VIC

Summary

Dynamic and dedicated waitress with extensive experience in customer service and team leadership. Proven ability to train employees and enhance team performance while maintaining high standards in fast-paced environments. Skilled in till management and multitasking, consistently ensuring customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress Supervisor / Bar Worker

Mr Hizolas
Burleigh Heads, QLD
11.2022 - 05.2025
  • Evaluated the performances of newly hired team members.
  • Ensured accurate till opening and closing procedures.
  • Monitored food and drink quality, and customer satisfaction, to ensure optimal standards were met.
  • Maintained focus and a positive attitude in stressful situations and high-volume environments.

Team Leader

Cinnabon
Robina , QLD
03.2022 - 11.2022
  • Quickly learned new skills and applied them to daily tasks, improvising efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Demonstrated respect, friendliness, and willingness to help, wherever needed.
  • Worked flexible hours, including mornings, nights, weekends, and public holidays.
  • Opening and closing the till.

Volunteer

Animal Welfare League
Coombahba, QLD
05.2022 - 09.2022
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Documented and reported animals with dietary needs to keep track of.
  • Followed specific food and water schedules for different animal species.
  • Managed facility laundry, cleaning, and restocking.

Team Member

Hungry Jacks
Mermaid Waters, QLD
02.2020 - 10.2021
  • Demonstrated consistent enthusiasm in high-pressure environments.
  • Promoted a secure working environment by following prescribed policies and standards.
  • Taking orders, managing customer windows, and preparing food.
  • Highly knowledgeable in the POS system.

Education

Cert III - Animal Studies

TAFE Queensland
QLD
12-2022

Varsity College
Gold Coast, QLD

Skills

  • Customer service
  • Team building
  • Employee training
  • Till opening / closing
  • Multitasking
  • Bar work
  • Teamwork
  • Good work ethic

Certification

  • QLD RSA
  • VIC RSA

Timeline

Waitress Supervisor / Bar Worker

Mr Hizolas
11.2022 - 05.2025

Volunteer

Animal Welfare League
05.2022 - 09.2022

Team Leader

Cinnabon
03.2022 - 11.2022

Team Member

Hungry Jacks
02.2020 - 10.2021

Cert III - Animal Studies

TAFE Queensland

Varsity College

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Amiella Blackett