Amy Chung
Brisbane
Summary
Outgoing professional with a background spent managing employees and contractors in property management industry. A driven Property Manager promoting exemplary talents in customer service, policy and procedure oversight and dynamic troubleshooting skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property and Building Manager (Director)
ASA Property Management Pty Ltd
11.2019 - Current
- Manage and liaise with contractors to ensure high standard of work is performed.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Responded to Common Area Maintenance (CAM) inquiries.
- Managed daily operations for a smooth-running complex, ensuring a safe and comfortable living environment.
- Communicated effectively with owners, residents, and on-site associates.
- Developed strong relationships with body corporate manager and committee members, promoting community engagement among residents.
Senior Accountant
Lee and Lee Accountant
01.2016 - Current
- Prepared monthly journal entries and reconciliations.
- Managed quarterly and annual tax filings for the company, ensuring timely submissions and compliance with regulations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Maintained integrity of general ledger and chart of accounts.
- Developed strong relationships with clients by maintaining open communication lines and addressing concerns promptly.
- BAS and IAS review and lodgement
- Meeting with new clients to identify their financial needs and plans.
- Team member training
Property Management Assistant
Q&C Management Pty Ltd
09.2017 - 11.2019
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained compliance with local regulations through thorough knowledge of housing codes and regular inspections of premises.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
Real Estate Agent Certificate - Certificate IV in Real Estate Practice
Valid Institute
Brisbane, QLDNATTI Paraprofessional Interpreter -
SIIT
01.2017
Professional Year Program and Business Cert Four -
Navitas Professional
01.2016
Bachelor of Professional Accountancy -
Queensland University of Technology
10.2014
Skills
- Team Player- Cooperative and easy-going personality; good team player with work ethics
- Communication- Able to deal with internal and external stakeholders via telephone and email to ensure successful communication
- Time Management Skills- Punctual and able to meet deadlines
- Problem Solving- Resolve complicated problems in logical sequence
- Attention to detail - Meticulous working style
- Customer Service- Attentive and patient with customers
- Bilingual proficiency-Written and Oral English and Chinese (Mandarin and Cantonese)
Certification
Royal Academy of Dance level Three Advance Foundation, Royal Academy of Dance, Hong Kong, Hong Kong, 02/2011
Languages
English
Chinese - Cantonese
Chinese - Mandarin
Japanese
References
On request
Timeline
Property and Building Manager (Director)
ASA Property Management Pty Ltd
11.2019 - Current
Property Management Assistant
Q&C Management Pty Ltd
09.2017 - 11.2019
Senior Accountant
Lee and Lee Accountant
01.2016 - Current
Real Estate Agent Certificate - Certificate IV in Real Estate Practice
Valid Institute
NATTI Paraprofessional Interpreter -
SIIT
Professional Year Program and Business Cert Four -
Navitas Professional
Bachelor of Professional Accountancy -
Queensland University of Technology
Royal Academy of Dance level Three Advance Foundation, Royal Academy of Dance, Hong Kong, Hong Kong, 02/2011
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