Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Amy Curzi

South Morang,Vic

Overview

15
15
years of professional experience

Work History

Office Administration assistant

Do Your Block pty ltd
01.2022 - Current
  • Maintain physical and digital filing systems
  • Answers and direct phone calls
  • Respond to emails and other digital queries and correspondence
  • Manage calendars
  • Draft and edit letters, reports, and other documents
  • Input and update information in databases and spreadsheets

Bar & Gaming Attendant

Sylvania Hotel
01.2016 - 01.2017
  • Carry out all gaming attendant & cashiering duties, including all operational requirements of gaming procedures
  • General machine and attendant duties
  • Monitor venue operations in the presence and absence of Gaming Manager/Venue Supervisor
  • Take orders and serve beverages to customers at the bar and tables
  • Prepare bar for service with adequate supplies of glassware, drinks, bottles and garnishes
  • Handle complaints in a way that leaves customers satisfied and impressed
  • Operate cash register and ensure high level of accuracy and honesty

Vacation Care

YMCA
10.2016 - 12.2016
  • Assist in the supervision, communication and engagement of children and staff
  • Nurture a positive environment
  • Develop and maintain a fun and compliant program under the National Quality Framework

Team Member

Kmart
01.2011 - 01.2015
  • Provide efficient and friendly customer service
  • Maintain and apply knowledge of OHS standards
  • Maintain knowledge of and apply organisational policies, protocols and procedures
  • Working with culturally diverse co-workers and customers
  • Working shifts and flexible hours
  • Stock ordering and management
  • Manage front and back end operations

Cashier

KFC
01.2010 - 01.2011
  • Delivery of high standard of service to broad range of culturally diverse clients
  • Maintain knowledge of and apply organisational policies, protocols and procedures
  • Maintain and apply OHS standards
  • Recognising and responding to client’s service needs in a time and culturally sensitive way
  • Provide support and assistance to co-workers to meet service delivery requirements
  • Maintain highest professional service delivery standards
  • Foster cohesive and efficient working environment
  • Working shifts and flexible hours

Education

Certificate IV Youth Justice -

NMIT
Preston
01.2014

Victorian Certificate of Education -

Epping Secondary College
Epping
01.2013

Skills

  • Level 2 First Aid Certificate
  • Current Working with Children Check
  • Ability to work with culturally diverse clients
  • Highly developed verbal and written communication skills
  • Adaptable to high pressure situations
  • Empathic towards other people
  • Ability to work effectively within a team and autonomously
  • Proficient in administration skills

References

  • John Mortis, Owner of Do Your Block pty ltd, 0433111456
  • Manjeet Tyagi, Duty Manager Sylvania Hotel, 0414014210
  • Amanda Middleton, Personal Reference, Director of Therapod Seating, 0414834093

Volunteer Experience

  • Neighborhood House, Lalor Living and Learning Centre, 01/01/22 - current, The center offers a wide range of community support programs for people of all ages living in the Lalor area. In particularly, I spent time once a week, with a young boy with autism, offering him extra support.
  • SHINE For Kids - Education Support, St. Albans North Primary School, 01/01/16 - 12/31/16, This program involved assisting primary-school aged children who have a parent or relative involved in the criminal justice system, once a week for a period of 45 minutes. The program itself offers a supportive, caring and non-judgmental environment designed to enable children to reach their full potential, providing one-to-one assistance with things such as home reading, homework and incomplete class work.
  • Community Volunteering Program, Lalor Park Primary School, 01/01/10 - 12/31/10, This program involved helping primary-school aged children develop their literacy and social skills. Through this experience I learnt to further develop my independence, communication, interpersonal and organisational skills.

Timeline

Office Administration assistant

Do Your Block pty ltd
01.2022 - Current

Vacation Care

YMCA
10.2016 - 12.2016

Bar & Gaming Attendant

Sylvania Hotel
01.2016 - 01.2017

Team Member

Kmart
01.2011 - 01.2015

Cashier

KFC
01.2010 - 01.2011

Certificate IV Youth Justice -

NMIT

Victorian Certificate of Education -

Epping Secondary College

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Amy Curzi