Amy Drinkwater
Burleigh Waters,Australia
Summary
Knowledgeable Midwife with solid foundation in maternal and neonatal care. Provides comprehensive antenatal, labor, and postnatal support, ensuring optimal outcomes for both mothers and infants. Demonstrates exceptional proficiency in patient education and collaborative teamwork.
Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled at providing comprehensive care with dedication to safety and happiness. Strong administrative skills. Experience in client billing, sending invoices, receiving payments and claiming through Medicare and Health Funds. Exceptional organizational and computer/technology skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Midwife
Dr Jessica Klein Ob/Gyn Pty Ltd
02.2020 - Current
- Educate patients about lifestyle modifications that can improve outcomes during pregnancy
- Communicate regularly with families regarding antenatal health status updates
- Provide 1:1 patient education on topics related to childbirth and postnatal care, listening to their specific concerns/wants and tailoring sessions to their needs
- Instruct new parents in infant feeding techniques and breastfeeding management
- Counsel expectant mothers on birthing options, risks associated with various procedures, pain management strategies
- Maintain accurate medical records for each patient including progress notes, pathology results, ultrasound reports and more
- Develop relationships with patients by providing compassionate care throughout their pregnancy experience
- Develop individualized birth plans with mothers based on health concerns, desires and fears
- Educate women on birth options, positive strategies and unique health issues
- Postnatal phone calls to the new Mother- providing support, encouragement and education on feeding and parent craft
Practice Manager/Receptionist
Dr Jessica Klein Ob/Gyn Pty Ltd
02.2020 - 08.2021
- Developed and implemented new patient registration processes to streamline workflow
- Maintained financial records, including billing and accounts receivable and payable, specifically with patients, Medicare and Health Funds
- New staff training
- Assessed medical office operations, identified areas of improvement, and developed plans for corrective action
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling
- Managed vendor relationships for supplies and services related to the practice
- Resolved escalated issues with patients in a timely manner while maintaining a high level of professionalism, communicating with patients with compassion while keeping medical information private
- Collaborated with other healthcare providers across multiple disciplines in order to ensure quality care for patients
- Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency
- Expertise in 'Clinic to Cloud' Medical Software
- Checked entire office and waiting areas regularly to provide clean and organized surroundings
Registered Midwife Young Women's Clinic
Monash Health
02.2014 - 01.2020
- Demonstrated awareness for caring for teenage clients with complex needs
- Ability to work inter-professionally with all members of MDT and external agencies
- Demonstrated exceptional interpersonal, analytical and communication skills
- Showed effective time keeping skills
- Evidence of responding to planned and unplanned situations and taking the lead in emergencies
- Demonstrated knowledge and effective use of safeguarding procedures
- Able to respond, prioritise and analyse complex problems and situations in relation to patient care
- Showed enthusiasm about contributing to developing the team to improve the service provided to young people
- Demonstrated an understanding of the impact of family dynamics on the care of the teenage client
- Maintain accurate patient records and ensure compliance with healthcare regulations and protocols
- Provide antenatal and postnatal care to teenage mothers, offering guidance and support throughout their pregnancy journey
- Conduct comprehensive health assessments, including antenatal examinations while recognising the need to refer on to Obstetric care when indicated
- Educate young mothers on childbirth preparation, breastfeeding, and postpartum care
- Collaborate with a multidisciplinary team of healthcare professionals, including social workers, psychiatric services and counselors, to address the unique needs of teenage mothers
Registered Midwife
Monash Health
02.2008 - 02.2014
- Working in a small team of Midwives to deliver woman-centred care to the woman and her family during pregnancy, labour/birth and the postnatal period
- Antenatal care- Provided antenatal care to expectant mothers, including health assessments, education and support
- Intrapartum care- Ability to manage the birthing process and emotionally support women through labour, including monitoring the progress of labour, assisting with births and addressing complications, while knowing when to refer to Obstetric care
- Postnatal care- providing care to both mother and newborn, including nursing care post-birth, breastfeeding support, monitoring vital signs and education
- Documentation- Maintaining accurate and detailed medical records, ensuring quality care and maintaining privacy and confidentiality
Education
Bachelor of Science - Midwifery
Monash University
Melbourne, VICAdvanced Diploma of Natural Therapies - Remedial Therapy
Melbourne College of Natural Therapies
Skills
- Meticulous Organizational skills
- Breastfeeding support
- Antenatal/Postnatal care
- Clinical assessment
- Antenatal education
- Birth planning
- Patient-focused care
- Teamwork and collaboration
- Problem-solving
- Time management
- Strong communication
- Attention to detail
Certification
- Current registration with AHPRA, Australian Health Practitioner Regulation
- Member of ANMF Victoria, Australian Nursing and Midwifery Federation
References
Dr Jessica Klein, Obstetrician and Gynecologist, 0409 939 431, Dr Jessica Klein Ob/Gyn Pty Ltd
Timeline
Registered Midwife
Dr Jessica Klein Ob/Gyn Pty Ltd
02.2020 - Current
Practice Manager/Receptionist
Dr Jessica Klein Ob/Gyn Pty Ltd
02.2020 - 08.2021
Registered Midwife Young Women's Clinic
Monash Health
02.2014 - 01.2020
Registered Midwife
Monash Health
02.2008 - 02.2014
Advanced Diploma of Natural Therapies - Remedial Therapy
Melbourne College of Natural Therapies
- Current registration with AHPRA, Australian Health Practitioner Regulation
- Member of ANMF Victoria, Australian Nursing and Midwifery Federation
Bachelor of Science - Midwifery
Monash University
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