Sarah Francis
Burleigh Waters,Australia
Summary
Friendly team player dedicated to making delicious specialty coffee and beverages and contributing to a fun, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings and eager to develop and learn new skills!
Overview
6
6
years of professional experience
Work History
Head Barista
Curbside Coffee and Bagels
08.2023 - 03.2024
- Cultivated a positive and fun atmosphere within the team whilst maintaining amazing service and consistent quality to our customers.
- Ensured constant monitoring of the dose/grinder to ensure the correct flavour of the espresso.
- Maintained an extremely clean workspace
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Daily cashing up, and following of opening/closing cleaning procedures.
Bartender/FOH
B. Social Brewery and Taphouse
06.2023 - 02.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Barista/FOH
Stones Throw Cafe Curumbin
01.2023 - 06.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Developed lasting relationships with customers and regulars.
- Used POS system to accurately enter orders and process payments.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cafe Supervisor
Board Short Barista Coolangatta
01.2018 - 06.2023
- Secured daily cash by verifying totals and making nightly deposits.
- Controlled food costs and managed inventory.
- Reduced labor costs through efficient staff scheduling while ensuring adequate coverage during peak hours.
- Established open communication channels within the team, allowing for prompt resolution of issues and fostering a collaborative work environment.
Education
Bachelor of Biomedical Science -
Griffith University
Gold Coast, QLD2015
High School Diploma -
Miami State High School
Miami, QLD12.2014
Skills
- Exceptional customer service
- Team Player
- Adaptive and creative
- Friendly and outgoing
Personal Information
- Date of Birth: 08/20/97
- Gender: Female
- Nationality: Australian
References
- Alicia Watego, Manager Board Short Barista, Ph: 0422 665 500
- Joanna Finney, Owner/HR Curbside Coffee and Bagels, Email: curbsidewanaka@gmail.com
Hobbies
Snowboarding, yoga, cooking, playing guitar, reading, and challenging myself to learn new skills.
Timeline
Head Barista
Curbside Coffee and Bagels
08.2023 - 03.2024
Bartender/FOH
B. Social Brewery and Taphouse
06.2023 - 02.2024
Barista/FOH
Stones Throw Cafe Curumbin
01.2023 - 06.2023
Cafe Supervisor
Board Short Barista Coolangatta
01.2018 - 06.2023
Bachelor of Biomedical Science -
Griffith University
High School Diploma -
Miami State High School
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