Summary
Overview
Work History
Education
Certification
Education and Training
Timeline
Generic

Amy Farrugia

Watanobbi

Summary

Beauty professional with strong background in delivering exceptional skincare and beauty treatments. Proven ability to enhance client satisfaction through personalized service and attention to detail. Reliable team player with focus on achieving results and adapting to changing needs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Beauty Therapist/In Spa Trainer/ Receptionist

Endota Spa
02.2017 - Current
  • Provided skin treatments, such as chemical peels, microdermabrasion,LED, Electro-Mesotherapy. All facial/body waxing, tinting, Hybrid brows. Manicures and Pedicures.Spray Tanning. Body treatments scrubs/wraps and Body Massage.
  • Conducted assessments of clients' skin conditions to develop individualized treatment plans.
  • Demonstrated proper use of equipment and products to ensure safety and client satisfaction.
  • Instructed clients on aftercare techniques for a variety of beauty treatments.
  • Developed relationships with clients through effective communication skills.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Trained new staff members on proper procedures and spa Protocols. Maintained up-to-date records of staff progress and provided regular updates to management team.
  • Ran reception desk by answering phones, scheduling appointments and processing payments.
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.

Beauty Therapist

Beautique Medi Spa
06.2011 - 11.2015

Receptionist

Thomas Paul Constructions
11.2008 - 06.2010

Education

Reach For Training
Gosford, NSW
06-2011

Certification

  • Diploma of beauty therapy
  • cert IV retail management
  • cert III retail supervision
  • cert II retail operations

Education and Training

other

Timeline

Beauty Therapist/In Spa Trainer/ Receptionist

Endota Spa
02.2017 - Current

Beauty Therapist

Beautique Medi Spa
06.2011 - 11.2015

Receptionist

Thomas Paul Constructions
11.2008 - 06.2010

Reach For Training

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Amy Farrugia