Kate Stathis
Caringbah,NSW
Summary
Well-qualified Beauty Therapist with many years experience within the field, pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Senior Beauty Therapist and In Spa Trainer /Front Desk Receptionist
Endota
03.2020 - Current
- Increased salon revenue through upselling additional services and retail products to clients.
- Created a welcoming environment for clients by maintaining a clean, organized, and visually appealing treatment room.
- Maintained a loyal clientele base by consistently delivering high-quality beauty treatments and exceptional customer service.
- Led staff training sessions on advanced skincare techniques, elevating overall team performance and skill level.
- Offered tailored aftercare advice, promoting long-lasting results for clients'' skin health and wellbeing.
- Trained and mentored junior therapists, contributing to a positive team environment and improved staff performance.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Achieving monthly KPI Goals
Beauty Therapist /Front Desk Receptionist
Endota
06.2019 - 03.2020
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Achieving monthly KPI goals
Retail Sales Assistant
Myer
10.2018 - 12.2019
- Assisted customers with product selections and inquiries.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled customer complaints and promptly resolved issues, remaining calm and poised in difficult situations.
- Engaged with customers and provided warm greetings to create welcoming shopping experience.
Crew Trainer and Cafe Barista
McDonald's
03.2014 - 06.2019
- Expressing leadership skills by role modelling ways to implement great customer service.
- Communicated positively with co-workers and management while efficiently maintaining sanitation, health and safety in all work areas.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Worked in a fast-paced environment with a need for accuracy.
Sales Assistant
IPA Sydney
03.2018 - 04.2018
- Processed sales transactions and handled cash register with accuracy.
- Maintained clean and organized store displays to enhance shopping experience.
- Helped restock shelves and ensure products were readily available for customers.
Education
Diploma - Beauty Therapy
Endota Wellness College
01-2020
Diploma - Screen And Media
The Academy of Makeup
01-2018
High School Diploma -
Menai High School
01-2017
Skills
- Strong communication skills
- Team leadership qualities
- Retail experience
- Relationship building and management
- Verbal and written communication
- Multitasking and organization
- Attention to detail
Timeline
Senior Beauty Therapist and In Spa Trainer /Front Desk Receptionist
Endota
03.2020 - Current
Beauty Therapist /Front Desk Receptionist
Endota
06.2019 - 03.2020
Retail Sales Assistant
Myer
10.2018 - 12.2019
Sales Assistant
IPA Sydney
03.2018 - 04.2018
Crew Trainer and Cafe Barista
McDonald's
03.2014 - 06.2019
Diploma - Beauty Therapy
Endota Wellness College
Diploma - Screen And Media
The Academy of Makeup
High School Diploma -
Menai High School
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