Amy Griffin
Windsor,VIC
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
11
11
years of professional experience
Work History
State Sales Manager
The Capital Transport Group
Melbourne, Vic
04.2023 - Current
- Achieved 110% above budget with 50 million revenue for FY 23/24.
- Oversee a portfolio of 1,900 clients, 400,000 jobs and $50 million in revenue per annum.
- Lead a team of 19 reports and 3 direct managers. These include; 6 Business Development Executives (for each sales area), a Sales Manager, 4 Account Managers, a Client Relationship Manager, 6 Customer Experience Officers and a Customer Experience Operations Manager.
- Constant problem solving and conflict resolution with both staff, clients and internal stakeholders.
- Train people from no experience into sales professionals and leaders.
- Speaker at conferences.
- Develop and implement strategic sales plans to attract new business and expand the existing client base.
- Work closely with blue chip clients such as AS Colour, Koala Mattress, Officeworks, Bunnings & Qantas.
- Hosting client functions and corporate events.
- Build and maintain strong relationships with key clients to ensure ongoing business and identify opportunities for growth.
- Conduct regular performance evaluations and provide coaching and support to sales team members.
- Analyse market trends and competitor activities to identify new opportunities and areas for improvement.
- Prepare and present sales reports, forecasts and performance metrics to senior management.
Sales Manager
The Capital Transport Group
Melbourne , VIC
06.2021 - 04.2023
- Built a portfolio of new customers with a brand new team in place which resulted in 800 new customers over the 2 financial years who spent roughly 7 million. By the end of the 2 financial years this portfolio had on average 110 customers using the service daily, spending $25,000 daily.
- Achieved 130% above budget in FY 21/22. 1.8 million revenue, with a target of 1.4 million.
- Achieved 185% above budget in FY 22/23. 2.8 million achieved, with a target of 1.5 million.
Area Manager – Corporate Stores
Guzman Y Gomez
Melbourne, VIC
03.2021 - 06.2021
- Oversee the operations of multiple restaurant locations such as Tullamarine, Eastland and Collins Street stores.
- Recruit, train, and mentor restaurant managers and staff to build a high-performing team.
- Conduct regular site visits to assess operational efficiency, compliance, and customer satisfaction.
- Manage budgets, control costs, and optimise resource allocation to achieve financial targets.
- Collaborate with marketing and promotional teams to plan and execute local marketing initiatives.
Business Development Executive
The Capital Transport Group
Melbourne, VIC
06.2020 - 03.2021
- Achieved 110% above budget for FY 20/21.
- Converting business prospects into clients through a sales process involving prospecting via cold calling and appointment setting, face-to-face presentations, contract signing, and ongoing account management to further develop and maintain the relationship.
- Account managed a portfolio of 100 new clients.
Team Coordinator
Deloitte Consulting
Melbourne
12.2019 - 02.2020
Area Manager
Acai Brothers Superfood Bar
Melbourne
10.2018 - 12.2019
- Business Mentoring – assisting franchisees, managers and employees to establish, monitor and achieve KPI’s.
- Monitoring and providing field support to potential, existing and future Acai Brothers stores located in VIC, NSW and ACT.
- Assist upper management in decisions for expansion/acquisition.
- Undertake quality assurance.
- Training and development of new and existing franchisees.
- Ensure quality consistency and compliance across all VIC, NSW and ACT Acai Brothers stores.
- Assisting in promoting the brand and building relationships with customers, suppliers and potential prospects.
- Supplier management and monitoring, tracking and reporting on customer feedback.
- Providing national support to POS systems.
- Speaker at conferences.
- Developed local marketing initiatives to assist in the promotion of the brand.
Business Manager
Boost Juice Bars
Doncaster
02.2017 - 10.2018
- Provide leadership, overseeing all general operations and delegating responsibilities.
- Implementing new and strategic operational policies.
- Achieving KPI’s and targets.
- Managing COGS to budget and staff labour.
- Managing social media platforms and exceeding exceptional customer service standards.
- Staff recruitment and management.
Receptionist / Showroom Concierge Coordinator
Mercedes Benz Australia
Melbourne
06.2016 - 02.2017
Courtesy Call Centre – National Marketing Department
Mazda Australia Pty Ltd
Melbourne
07.2015 - 06.2016
Nike + Training Club Coordinator
Nike Australia Pty Ltd – Limelight Sports
Melbourne
07.2015 - 06.2016
Business Administration Assistant
Regis Aged Care
Melbourne
01.2014 - 07.2015
Education
Cert III & VI - Fitness
Max International Fitness College
12.2020
Bachelor of Business - Marketing & Entrepreneurship
Swinburne University of Technology
11-2019
Our Lady of Sion College
Box Hill, VIC01.2013
Skills
- Leadership & Management
- Training & Development
- Customer Relationship Management
- Communication
- Time Management
- Entrepreneurship & Innovation
- Sales Training
- Territory & Account Management
- Sales Coaching
- Forecasting and Reporting
- Market Research
- Lead Generation
- Performance Evaluations
- Consultative and Relationship Selling
- Market & Competitive Analysis
- Negotiation & Persuasion
- Training & Mentoring
- Account Management
- Network Development
- KPI Analysis
- Staff Management
- Strategic Account Development
- Client Relationship Management
References
References available upon request.
Timeline
State Sales Manager
The Capital Transport Group
04.2023 - Current
Sales Manager
The Capital Transport Group
06.2021 - 04.2023
Area Manager – Corporate Stores
Guzman Y Gomez
03.2021 - 06.2021
Business Development Executive
The Capital Transport Group
06.2020 - 03.2021
Team Coordinator
Deloitte Consulting
12.2019 - 02.2020
Area Manager
Acai Brothers Superfood Bar
10.2018 - 12.2019
Business Manager
Boost Juice Bars
02.2017 - 10.2018
Receptionist / Showroom Concierge Coordinator
Mercedes Benz Australia
06.2016 - 02.2017
Courtesy Call Centre – National Marketing Department
Mazda Australia Pty Ltd
07.2015 - 06.2016
Nike + Training Club Coordinator
Nike Australia Pty Ltd – Limelight Sports
07.2015 - 06.2016
Business Administration Assistant
Regis Aged Care
01.2014 - 07.2015
Cert III & VI - Fitness
Max International Fitness College
Bachelor of Business - Marketing & Entrepreneurship
Swinburne University of Technology
Our Lady of Sion College
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