AMY KEARNEY
Melbourne,VIC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Committed to leveraging these qualities to drive team cooperation and make meaningful contributions to public health as a Medical Scientist.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Assistant
Bonds
09.2022 - Current
- Deliver proactive and considerate customer service, recommend suitable products, operate the POS and work towards KPI sales targets
- Consistently readjust our store layout to accommodate incoming stock and to enhance visual appeal
Swimming Instructor
Maribyrnong Aquatic Centre
05.2023 - Current
- Educate classes of children aged 3-16 years on correct swimming technique and water safety
- Plan engaging lessons and provide sound advice to encourage my students to develop water confidence and progress through 'Active Levels 1-10' set out by Lifesaving Victoria
- Demonstrate patience, perseverance and adaptability to ensure my students are having fun as well as learning
Event Staff
Spark Event Group
10.2022 - Current
- Created memorable hospitality experiences across a series of major international sporting events such as the Australian Grand Prix 2023 and the FIFA Women's World Cup 2023
- As a member of the patron services team at the Australian Open 2023, 2024 and 2025, I engaged with tennis fans in both sweltering and rainy conditions to ensure safe crowd management, correct seat allocation, maintenance of tennis etiquette and the resolution of customer enquiries across the Melbourne & Olympic Park Precinct
- Delivered exceptional customer service at merchandising stands for a series of major stadium and arena concerts, including Taylor Swift, Olivia Rodrigo, Coldplay, Foo Fighters, My Chemical Romance, Robbie Williams, Iron Maiden, Morgan Wallen and BLACKPINK
Bartender
Arts Centre Melbourne
11.2023 - Current
- Provide exceptional bar service by thoughtfully interacting with patrons, recommending products and ensuring responsible service of alcohol
Polling Officer
Australian Electoral Commision (AEC)
11.2022 - Current
- Maintained integrity of elections by strictly adhering to election laws and regulations.
- Set up and broke down polling stations efficiently, maintaining safety standards throughout the process.
- Ensured accurate vote counts by meticulously following ballot counting guidelines.
Guest Usher
Cirque du Soleil
03.2024 - 05.2024
- Supported the attendance of many thousands of guests over a two-month period by ensuring smooth ingress and egress, immaculate seating conditions and an undisrupted show experience
- Liaised with international Cirque du Soleil staff to learn the intricacies of the show and to act on specific cues to aid the logistics of the performance (backstage movement of performers, tech crew safety)
Volunteer Facilitator
BioMelbourne Network
02.2024 - 02.2024
- Assisted in the running of a biomedical convention by working with a team to set up the event space, introduce speakers and to facilitate a Q&A forum
- Engaged with expert researchers across leading scientific fields such as biotechnology, pharmaceuticals and public health
Volunteer Educator
Good Friday Appeal
04.2023 - 04.2023
- Educated children on the importance of good hygiene at the Pathology station of the Teddy Bear Hospital, a program run as part of the Good Friday Appeal to reduce children's fear around visiting the hospital
- Engaged with over 100 families and worked amongst other University of Melbourne students to create a welcoming atmosphere
Store Clerk
MarketPlace Fresh
02.2021 - 07.2022
- At this busy inner-west grocer, I connected with a broad demographic of customers, maintained calm during price hikes (this was that period of time when iceberg lettuce got to $10), operated the POS with keen efficiency, bagged groceries with care to maintain quality of fresh produce, assembled and personally delivered online orders, assisted with stocking shelves and completed closing duties such as sweeping, mopping and sanitising baskets
- Co-operated with my colleagues to take precautions against theft and to prevent circulation of counterfeit cash
Junior Team Member
Strathmore Fish and Chip Supply
05.2017 - 12.2020
- Promoted strong rapport with regular and first-time customers
- Took orders using the POS, answered incoming phone, Uber-eats and Deliveroo orders, completed restocking and cleaning duties, operated cooking equipment (fryer, steamer and grill), assembled and wrapped orders
- Managed 150+ orders on busiest nights by maintaining efficiency and keeping wait times to a minimum
- Trained 5 new staff members in standard procedures and excellent customer service
- Throughout the pandemic, I maintained an exceptional standard of cleanliness in the store to ensure COVID regulations were met and customer peace of mind was upheld
Education
Bachelor of Biomedicine (Neuroscience Major) -
The University of Melbourne
Exchange Program (Journalism & Mass Communication) -
The University of California, Los Angeles (UCLA)
Victorian Certificate of Education (VCE) -
St Columba's College
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- New hire training
- Goal oriented
- Excellent written and verbal communication
Projects
Scouts Australia
- As a longtime member of Scouts Australia from age 7 to 19, I attended a multitude of state-wide and national events and built over a decade worth of knowledge in first aid, leadership, environmental management and team building.
- In 2020, I was awarded the highest honour in the scouting movement - the Queen’s Scout Award. Over 5 years of work went into this accomplishment .... such as planning and leading a 5 day group hike along the Bellarine Peninsula and volunteering my time to mentor younger scouts at my group.
Sustainable Lifestyles in Moonee Valley
- As a member of the Moonee Valley Council Community Advisory Panel and Carbon Emissions Reduction Task Force, I was selected to collaborate with a broad demographic of local residents to discuss necessary solutions for improving sustainable practices in my local area.
- We compiled a succinct report full of our recommendations and put it forward to local government members at their AGM.
Certification
Responsible Service of Alcohol (RSA)
Working with Children Check (Employee)
White Card (General Construction Site Induction Training)
HLTAID011 Provide First Aid
HLTAID009 - Provide cardiopulmonary resuscitation (CPR)
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Guest Usher
Cirque du Soleil
03.2024 - 05.2024
Volunteer Facilitator
BioMelbourne Network
02.2024 - 02.2024
Bartender
Arts Centre Melbourne
11.2023 - Current
Swimming Instructor
Maribyrnong Aquatic Centre
05.2023 - Current
Volunteer Educator
Good Friday Appeal
04.2023 - 04.2023
Polling Officer
Australian Electoral Commision (AEC)
11.2022 - Current
Event Staff
Spark Event Group
10.2022 - Current
Sales Assistant
Bonds
09.2022 - Current
Store Clerk
MarketPlace Fresh
02.2021 - 07.2022
Junior Team Member
Strathmore Fish and Chip Supply
05.2017 - 12.2020
Responsible Service of Alcohol (RSA)
Working with Children Check (Employee)
White Card (General Construction Site Induction Training)
HLTAID011 Provide First Aid
HLTAID009 - Provide cardiopulmonary resuscitation (CPR)
Bachelor of Biomedicine (Neuroscience Major) -
The University of Melbourne
Exchange Program (Journalism & Mass Communication) -
The University of California, Los Angeles (UCLA)
Victorian Certificate of Education (VCE) -
St Columba's College
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