Maxxine Scott
Lorne,VIC
Summary
Dynamic and self-motivated professional with extensive experience at HAH Beach Cafe, excelling in customer service and teamwork. Proven ability to train staff and enhance operational efficiency while maintaining high food safety standards. Recognized for strong communication skills and a positive attitude, consistently achieving performance goals in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
All Rounder
Hah Cafe
Lorne, VIC
04.2025 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Supervised kitchen operations during shifts, ensuring optimal workflow and food safety compliance.
- Trained new staff on cooking techniques, equipment usage, and safety protocols.
- Monitored inventory levels, placing orders to maintain stock of essential ingredients.
- Developed daily prep schedules to maximize efficiency and reduce food waste.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Engaged with customers to provide information about menu items and daily specials.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
Team Member
Cheesecake Shop
QLD Redlands
03.2023 - 01.2025
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Team Member
IGA Supermarket
NSW Kanwal
07.2021 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Crew Member
McDonald’s
NSW Lakehaven
10.2020 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Year 12 Certificate -
Victoria Point State High School
Victoria Point, QLD11.2024
Timeline
All Rounder
Hah Cafe
04.2025 - 11.2025
Team Member
Cheesecake Shop
03.2023 - 01.2025
Team Member
IGA Supermarket
07.2021 - 12.2022
Crew Member
McDonald’s
10.2020 - 05.2021
Year 12 Certificate -
Victoria Point State High School
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Food handling
- Cleaning
- Flexible schedule
- Workplace safety
- Heavy lifting
- Creativity and innovation
- Organizing work stations
- Product knowledge
- Team building
- Order preparation
- Staff education and training
Certification
Cert 3 in business
Cert 2 in tourism
Year 12 Certificate