Maxxine Scott
Lorne,VIC
Summary
Dynamic team player with a positive attitude and strong customer service skills, recognized for exceeding performance goals at Hah cafe and previous jobs. Proven ability in multitasking and problem-solving, effectively training new staff and maintaining high standards of workplace safety. Committed to fostering cooperative relationships and enhancing team success through diligent work and product knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Cheesecake Shop
03.2023 - 01.2025
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
All rounder
HAH CAFE
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Prepared and served menu items while maintaining high food quality and presentation.
- Monitored food stock levels, assisting in inventory management and ordering processes.
- Trained new staff on food handling protocols and sanitation practices.
- Upheld high levels of professionalism while interacting with customers, promoting a positive dining experience for all guests.
- Prepared and assembled ingredients for menu items to ensure timely service.
- Worked flexible hours across the days, weekend, and holiday shifts.
- Trained staff on food preparation techniques and kitchen equipment operation.
Team Member
IGA Supermarket
07.2021 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Crew Member
McDonald’s
10.2020 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Year 12 Certificate -
Victoria Point State High School
Victoria Point, QLD11.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Workplace safety
- Heavy lifting
- Creativity and innovation
- Organizing work stations
- Product knowledge
- Team building
- Order preparation
- Staff education and training
- Point-of-sale system
- Multitasking Abilities
- Audit reporting
Certification
Cert 3 in business
Cert 2 in tourism
Year 12 Certificate
Timeline
All rounder
HAH CAFE
04.2025 - Current
Team Member
Cheesecake Shop
03.2023 - 01.2025
Team Member
IGA Supermarket
07.2021 - 12.2022
Crew Member
McDonald’s
10.2020 - 05.2021
Year 12 Certificate -
Victoria Point State High School