Anae Pledger

• Assisted senior veterinary nurses in the care of animals, including feeding and bathing.
• Provided support to veterinarians during examinations and surgeries.
• Performed diagnostic tests such as X-rays, ultrasound scans, blood tests, urinalysis and faecal analysis.
• Administered medications and vaccinations according to prescribed protocols.
• Monitored vital signs such as temperature, respiration rate, pulse rate and cardiac output.
• Conducted routine laboratory procedures including haematology, biochemistry and parasitology testing.
• Handled animals with care to minimise stress levels during treatments.
• Cleaned cages and kennels daily.
• Restocked examination rooms with necessary supplies.
• Disinfected equipment between uses to prevent cross contamination.
• Answered telephone enquiries from clients regarding their pets' health concerns.
• Organised appointments for patients based on availability of staff members.
• Ordered medical supplies when needed.
• Administered medications and fluid therapy to patients to improve comfort and treat symptoms of various diseases or injuries.
• Learned advanced surgical support tasks by shadowing experienced veterinary nurses.
• Assisted with diagnostic assessments by collecting samples and running basic tests.
• Prepared patients for surgical procedures and supported animals and owners' needs before and after operations.
• Observed and recorded patients' vital signs.
• Conducted initial exams on pets, took vital signs and collected samples for lab.
• Operated x-ray machines and exposed radiographic films.
• Prepared food to meet needs of animals under care with appropriate meals.
• Cleaned and sanitized equipment and surfaces to protect animal and staff health.
• Supervised vet techs and scheduled appointments.
• Reviewed pet records from daily visits and appointments, entering important data into system.
• Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.

Working at Mornington Vet Clinic has given me an introduction to the veterinary industry and an idea of what the day to day running of a vet clinic is like. My experience as a member of the nursing team has been hugely beneficial and has taught me a lot about the professional and personal skills required to be a vet nurse.

The skilled i learnt;

• Built strong relationships with clients through attentive listening skills, empathy, and professional demeanor during visits.
• Administer medications, vaccines and treatments as instructed by veterinarian.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Prepared, sterilized and maintained medical instruments and equipment.
• Performed fecal examinations, urinalysis and bloodwork.
• Performed dental cleanings using ultrasonic scaler.

Bakers Delight gave me an opportunity to explore possible career options and increased self-understanding, maturity, independence, and self confidence.

The Skills I learnt:

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Performed cash, card, and check transactions to complete customer purchases.

Working at McDonald's taught me the skills necessary to work in a team based and fast paced environment. Including skills such as communication, teamwork, problem solving and adaptability.

The Skills I learnt:

• Streamlined account management processes for improved efficiency and customer service.
• Provided exceptional customer service, ensuring positive experiences for all members.