Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
ANANYA DOUNDIYAL

ANANYA DOUNDIYAL

Merrylands,NSW

Summary

a proven track record of enhancing customer satisfaction and exceeding sales targets, as demonstrated at Max Life Insurance Company. Skilled in customer assistance and strong communication, adept at leveraging interpersonal skills to boost sales revenue and client retention. Expert in multitasking and team collaboration, contributing to significant performance improvements.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Assistant

AMD Clothing
09.2023 - 12.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a tidy and organized store environment to comply with cleanliness standards.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Sales Advisor

Max Life Insurance Company
02.2023 - 08.2023
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.

Sales Representative

Zudio
11.2022 - 01.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Used customer insights to develop innovative sales strategies to increase sales.

Social Media Intern

Credible Markets
02.2022 - 10.2022
  • Developed and executed social media campaigns for optimal reach, engagement, and growth.
  • Assisted team with various marketing projects that would engage new leads and potential customers.
  • Researched relevant industry trends to develop engaging, topical social media content.

Sales Representative

Peter England
05.2021 - 09.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Master of Arts - International Security

University of Sydney
Sydney, NSW
01.2026

Master of Arts - International Studies

Symbiosis International University
Pune, India
06.2023

Bachelor of Arts - English Language And Literature

Panjab University
Chandigarh, India
12.2020

Skills

  • Customer Assistance
  • Multitasking Competence
  • Cash Register Operation
  • Time Management Capabilities
  • Team Collaboration Aptitude
  • Fashion sense and styling
  • Strong Communication and Interpersonal Skills
  • Positive Customer Engagement

Certification

  • Senior Life Advisor, Max Life Insurance Agency, August 1, 2023
  • MDRT Leader, Max Life Insurance, 9.46 lac pro rata MDRT FYP in JFM '23

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary

Timeline

Retail Assistant

AMD Clothing
09.2023 - 12.2023

Sales Advisor

Max Life Insurance Company
02.2023 - 08.2023

Sales Representative

Zudio
11.2022 - 01.2023

Social Media Intern

Credible Markets
02.2022 - 10.2022

Sales Representative

Peter England
05.2021 - 09.2021

Master of Arts - International Security

University of Sydney

Master of Arts - International Studies

Symbiosis International University

Bachelor of Arts - English Language And Literature

Panjab University

Similar Profiles

CREATE PROFILE
ANANYA DOUNDIYAL