Summary
Overview
Work History
Education
Skills
Certification
References
Personal Information
Timeline
Generic

Anastasia Morton

Long Forest,VIC

Summary


My name is Anastasia Morton, and I am a polite, understanding, and dedicated individual with a strong interest in support and aged care work. I bring experience from customer service roles at SuperCellars and Gelato Gelato, where I developed excellent communication skills, a calm and patient manner, and the ability to adapt to different environments and people. These roles taught me the importance of empathy, reliability, and working efficiently under pressure. I am currently seeking a position that supports my ongoing studies while allowing me to contribute meaningfully and continue building my skills. I have excellent availability and a strong willingness to help wherever needed.

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Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Assistant

Bacchus Marsh Liquor Co-op
Bacchus Marsh
11.2022 - Current
  • Opening and closing the store
  • Counting the till, handling cash and cash drops
  • Selling and promoting products to customers
  • Restocking and organizing shelves
  • Packing and processing larger orders
  • Operating a pallet jack as well as manual lifting
  • Chatting with regulars and making sure everyone who enters the store feels welcomed as well as providing assistance when needed

Volunteer

Edgars Mission - Animal Sanctuary
03.2024 - 09.2024
  • Tending to rescue farm animals (cows, pigs, sheep, goats, ducks, chickens, turkeys, donkeys and cats)
  • Ensuring every resident has fresh food and water as well as clean bedding
  • Effectively using a radio to communicate with fellow volunteers and staff around the farm

Team Member

Bacchus Marsh KFC
Bacchus Marsh
03.2021 - 11.2022
  • Opening and closing the store
  • Counting the till, handling cash and cash drops
  • Training new staff
  • Customer service in the restaurant as well as attending to drive through service
  • Attend to restocking goods in the restaurant as required
  • Prepare and cook food

Team Member

Gelato Gelato
11.2021 - 02.2022
  • Here I learnt about safe food and beverage handling
  • The importance of positive customer interactions and building a strong rapport with regulars
  • In my time here I worked at three of the company’s locations (Lorne, Anglesea and the pop up van at a busy local pub in Aireys Inlet) during this time I learnt to work fast and efficiently during peak/rush time as well as adapt to many different work conditions.

Apartment Cleaner

Sleep Well at Southbank
01.2018 - 12.2021
  • Cleaning apartments with a team in preparation for Airbnb guests
  • Handling keys and key safes
  • Greeting and messaging guests
  • Managing an efficient cleaning routine
  • Ensuring the apartment was clean, comfortable and inviting

Education

Certificate 2 animal studies (ACM20117) - Participate in Workplace Health and Safety processes

GORDON TAFE
Ballarat, VIC
10.2022

Year 12 VCAl -

INDie School bacchus marsh
Bacchus Marsh
01.2022

Skills

  • Time management
  • Manual lifting
  • Patience and empathy
  • Customer service
  • Customer engagement
  • Flexible schedule availability
  • Clear communication
  • Reliability and punctuality
  • Friendly and outgoing

Certification

  • Provide First Aid (HLTAID011) and CPR (HLTAID009), 11/01/22, 11/21/25
  • Control Traffic with a Stop Slow Bat (RIiWHs205e), 06/06/23, 06/06/26
  • Implement Traffic Management Plans (rIiWHS302E), 06/06/23, 06/06/26
  • Control Traffic with a Stop Slow Bat (RIiWHs205e), 03/07/23, 03/07/26

References

  • Emilie Ciopicz, Past Assistant Manager at Bacchus Marsh SuperCellars, 0439 573 706
  • Lucianne Davey, Personal Referee, 0400 533 202

Personal Information

  • Age: 21
  • Date of Birth: 02/07/04

Timeline

Volunteer

Edgars Mission - Animal Sanctuary
03.2024 - 09.2024

Retail Assistant

Bacchus Marsh Liquor Co-op
11.2022 - Current

Team Member

Gelato Gelato
11.2021 - 02.2022

Team Member

Bacchus Marsh KFC
03.2021 - 11.2022

Apartment Cleaner

Sleep Well at Southbank
01.2018 - 12.2021

Certificate 2 animal studies (ACM20117) - Participate in Workplace Health and Safety processes

GORDON TAFE

Year 12 VCAl -

INDie School bacchus marsh
Anastasia Morton