Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Anastasija Dragic

Dandenong North,VIC

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualised service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and gaining sales to meet manager expectations. Committed to strengthening customer experiences with positivity and professionalism when answering requests. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and customer service.

Overview

2025
2025
years of professional experience

Work History

Retail Worker

Kmart
09.2022 - Current
  • Demonstrated strong communication skills when collaborating with fellow employees and assisting customers with inquiries or concerns.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Helped managers with daily checklists and last-minute requirements.
  • Greeted and assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Assisted in training new employees on store policies, procedures, and best practices for success in their roles.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
  • Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.

Kindergarten Assistant

Dandenong North Preschool
  • Assisted in maintaining a safe, nurturing environment that promoted curiosity, exploration, and growth for all students.
  • Provided one-on-one support for students with special needs or learning challenges under the guidance of lead teachers and support specialists.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Collaborated with teachers to develop engaging lesson plans.

Education

Lyndale Secondary College
Dandenong North, VIC

Kumon
Dandenong North, VIC

Skills

  • Excellent Communication
  • Critical Thinking
  • Organisation and Time Management
  • Adaptable
  • Multitasking Abilities
  • Friendly
  • Teamwork and Collaboration
  • Work Task Prioritisation
  • Cooperative Attitude

Languages

English
Native or Bilingual
Serbian
Native or Bilingual

Reference

Riza, Kmart Manager

0451 756 727

Timeline

Retail Worker

Kmart
09.2022 - Current

Kindergarten Assistant

Dandenong North Preschool

Lyndale Secondary College

Kumon

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Anastasija Dragic