Andrew Giang
Mildura
Summary
Past experience working with children and elderly people. Punctual and dedicated to service. Completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Successful providing fast, high-quality customer service to guests in Hospitality/department settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated Service Individual, communication abilities and customer service background. Dedicated to following health and safety guidelines properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Volunteer - Mercy Action Group
St Joseph's College Mildura
02.2021 - Current
- Assisted with whole school special events or programs.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Used strong interpersonal communication skills to convey information to others new Members or Willing to join.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Met with other volunteers and program leaders to discuss new Group opportunities.
- Planned and delivered numerous activities and special events for programs and services at school.
- Organized and managed events and projects as part of Mercy Action Group.
- Provided immediate responses to questions from Members.
- Met with other Charitable organizations such as (St Vinnies Appeal, Salvation Army, RUOK, Optus Yes4good, Australian Red Cross, UNICEF, St John Ambulance Australia. )
- Assisted head manager with planning and fundraising responsibilities.
- Teamed with community organizations and government agencies to increase outreach and service utilization.
- Spoke with community organizations to boost outreach and highlight programs successes.
Altar Server
St Anne & St Joachim Catholic Parish
01.2018 - Current
- Strengthened personal commitment to faith development through regular attendance at Altar Server training sessions.
- Ensured a smooth flow of services by coordinating with clergy, choir, and other participants during mass.
- Maintained an organized and reverent environment with thorough attention to detail in altar setup and clean-up tasks.
- Developed strong teamwork skills through working closely with fellow altar servers, priests, and parish staff members.
- Demonstrated leadership qualities by training new altar servers and providing guidance on proper procedures and protocols.
- Supported vital elements of the liturgy such as processions, readings, offertory collections, and distribution of Holy Communion.
- Contributed to creating a welcoming atmosphere for worshippers by greeting parishioners before and after mass.
Club Member
Scouts Victoria
09.2021 - 10.2022
- Learned Basic Survival skills
- Delivered information and details of interest about facility to new Members.
- Assisted with dressing guidance and meal preparation.
- Sanitized dishes, tabletops, equipment and frequently touched surfaces to prevent spreading of germs.
- Introduced ideas to the President of the Club
- Kept areas clean, organized and stocked, and sanitized surfaces.
Education
St Josephs College
Mildura, VICSt Pauls Primary School
Mildura, VIC12.2020
St Margaret's Preschool
Mildura, VIC12.2014
Skills
- Money Handling
- Cleaning and Sanitizing
- Product Knowledge
- Hospitality and Accommodation
- Food Spoilage Prevention
- Menu Knowledge
- Health Code Compliance
- Managing Multiple Tasks
- Guest Satisfaction
- Persuasive Selling
- Security Practices
- Team Collaboration
- Public Speaking
- Material Handling
- Multitasking
- Calm Under Pressure
- Friendly, Positive Attitude
Additional Information
References
Fiona Dimasi
fdimasi@sjcmda.vic.edu.au
Mary Manfield
mmanfield@sjcmda.vic.edu.au
Timeline
Club Member
Scouts Victoria
09.2021 - 10.2022
Volunteer - Mercy Action Group
St Joseph's College Mildura
02.2021 - Current
Altar Server
St Anne & St Joachim Catholic Parish
01.2018 - Current
St Josephs College
St Pauls Primary School
St Margaret's Preschool
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