Andrew Hookham
Canning Vale
Summary
TO CONTINUE A CAREER IN THE SECURITY AND CORRECTIONAL SECTOR AND FURTHER DEVELOP MY SKILL SET.
Overview
19
19
years of professional experience
Work History
VSO-Escort Officer
Department of Justice
03.2025 - Current
- Complete tool checks of trades
- Check ID and clearance of trades
- Escort trades and visitors via foot and vehicle
- Complete site safety inspections
- Carry chemical agent
Court Security Officer
G4S Australia/ New Zealand
01.2023 - 03.2025
- Court security officer
- Primary check point security
- Court custodial officer
- Screen persons/ bag search/ item screening
- Emergency escort officer
- Hospital sits
Club Manager
Anytime Fitness
10.2018 - 01.2023
- New member sales
- Member retention and engagement
- Marketing
- Social media management
- Manage a team of personal trainers and assistant managers
- Member referrals
- Create local business partnerships
- Manage Google My Business
Club Manager
Plus Fitness
11.2017 - 05.2018
- Member Engagement
- Working with KPI's
- Recruitment of Personal Trainers
- Training and development of Personal Trainers
- New member orientations
- Walk in, email and phone inquires
- Lead Generation
- Touring of new prospects
- Local area marketing
- Selling of gym memberships
- Social media
- In club marketing and promotions
- Cleaning duties
- Complaint handling
- Complete Monthly 1 on 1 conference call with State Director
- Attend weekly business owner meetings
Club Manager
Jetts Fitness
04.2015 - 11.2017
- Member Engagement
- Meeting KPI's
- New member orientations
- Walk in, email and phone inquires
- Generating new leads
- Touring of new prospects
- Local area marketing
- Selling of gym memberships
- Social media
- In club marketing and promotions
- Training and development of Personal Trainers
- Cleaning duties
- Personal training sessions
- Complaint handling
- Attend monthly state portfolio meetings
- Increasing MPS (member promoter score)
New Car Detailing Supervisor/Cleaner
DVG
01.2013 - 01.2014
- Provide quality checks on new car delivery
- Liaise with salesmen
- Invoicing
- Next day preparation
International Travel Consultant
Escape Travel
01.2013 - 01.2014
- Sell holiday packages
- Sell and ticket flights
- Sell accommodation and land tours
- Sell Travel Insurance
- Use Documentation and online systems
- Attend monthly sales meetings
- Attend monthly sales awards nights
- Meet daily weekly and monthly KPI's
- Meet minimum performance criteria
- Personal Best Sales achievement in first month of employment
Membership Consultant
Goodlife Health Clubs
08.2012 - 12.2012
- Selling of gym memberships
- Meeting sales targets
- Achieving MPC's
- Dealing with phone and online enquires
- Touring and price presentation new prospect members
- Outreach and corporate leasing
Bakers and Pastry Chef's Assistant
Miss Maud's Swedish Bakehouse
08.2011 - 08.2012
- Preparation of sponge and raw ingredients
- Production of sponge cakes
- Preparation and production of bar cakes
- Use of appropriate water cutting machine of slices for production of sale
- Follow OHS cleaning and food safety procedures
- Assist pastry chefs when required
Junior Manager & Member Consultant
Flex Fitness
05.2010 - 07.2011
- Add new member contracts onto logic.
- Update old contracts.
- Membership sales.
- Purchasing nutrition supplements.
- Stock collection.
- Communication between staff members.
- Booking PT sessions.
Customer Services Officer
Toll Dnata
04.2009 - 06.2010
- Represented Emirates Airline, Singapore Airline, Thai Airways, Royal Brunei and Air Asia
- Checking in of passengers.
- Following Aviation security practices.
- Assistance with inbound aircraft.
- Passenger assistance through customs immigration and security check points.
- Aided customers with matters regarding passports and visas.
- Ensured workflow efficiencies, customer service excellence, and quality assurance.
Cabin Crew
Emirates Airline
08.2006 - 12.2008
- Trained in all airline procedures to Emirates high standards.
- Demonstrated knowledge and understanding of safety and emergency procedures.
- Demonstrated knowledge of aviation safety and security.
- Followed all company policies and procedures at all times with particular attention to grooming and meeting high service and safety standards.
Education
Australian Institute of Fitness
01.2015
Hospitality, Tourism and Travel -
TAFE South Metro College
Bentley, WA01.2000
Willetton Senior High School -
01.2000
Skills
- Well presented
- Non-smoker
- Honest
- Reliable
- Enthusiastic
- Hard working
- Compassionate
- Respectful
- Well mannered
- Team player
- Motivated
- Committed
- Willingness to learn
- Strength in marketing
- Strength in social media
Qualifications And Certificates
- Cert 3 & 4 in Fitness (A.I.F)
- Certificate of Employment Emirates Airline
- Retail Employee Certificate
- First Aid Certificate
- Work Safe Certificate - Occupational Safety and Health Issues in the Hospitality and Tourism Industry (2000)
- Work Safe Certificate - Key Occupational Safety and Health Issues (1999)
- Work Safe Certificate - Occupational Safety and Health Act (1999)
- Discrimination and Sexual Harassment Certificate (2001)
- Current National Police Clearance Certificate
- Current Working with Children Check
Timeline
VSO-Escort Officer
Department of Justice
03.2025 - Current
Court Security Officer
G4S Australia/ New Zealand
01.2023 - 03.2025
Club Manager
Anytime Fitness
10.2018 - 01.2023
Club Manager
Plus Fitness
11.2017 - 05.2018
Club Manager
Jetts Fitness
04.2015 - 11.2017
New Car Detailing Supervisor/Cleaner
DVG
01.2013 - 01.2014
International Travel Consultant
Escape Travel
01.2013 - 01.2014
Membership Consultant
Goodlife Health Clubs
08.2012 - 12.2012
Bakers and Pastry Chef's Assistant
Miss Maud's Swedish Bakehouse
08.2011 - 08.2012
Junior Manager & Member Consultant
Flex Fitness
05.2010 - 07.2011
Customer Services Officer
Toll Dnata
04.2009 - 06.2010
Cabin Crew
Emirates Airline
08.2006 - 12.2008
Hospitality, Tourism and Travel -
TAFE South Metro College
Willetton Senior High School -
Australian Institute of Fitness