Summary
Overview
Work History
Education
Skills
Regional Manager of the Year at The Reject Shop in 2018 /20199
Interests
Timeline
Generic

Andrew Swallow

Summary

Accomplished Retail Area Manager with a proven track record at The Reject shop, enhancing sales through strategic promotional planning and execution. Expert in budgeting and financial planning, I spearheaded initiatives that significantly boosted profitability. My leadership development skills fostered high-performing teams, achieving remarkable customer satisfaction and sales growth without exceeding a single numerical percentage.

Overview

40
40
years of professional experience

Work History

Retail Area Manager

The Rejectshop
05.1996 - Current
  • Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
  • Conducted ongoing team development to help store Manager's achieve growth within job roles.
  • Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
  • Evaluated store layouts to optimize stock flow, leading to improved customer experiences.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Drove sales growth with strategic planning and execution of regional promotions and marketing initiatives.
  • Developed high-performing teams through targeted recruitment, training, and ongoing coaching.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the Region / Division / Business.
  • Achieved consistent performance improvements by setting clear expectations and monitoring KPIs closely.
  • Increased store sales by implementing effective merchandising strategies and product displays.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Area /Retail Department Manager

K-Mart Department Stores
02.1985 - 04.1996
  • Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
  • Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
  • Implemented loss prevention measures that significantly reduced instances of theft or damage within the department.
  • Maximized profitability by optimizing pricing strategies, promotional activities, and product placements within the department.
  • Managed budgets responsibly, ensuring optimal allocation of resources for Team.

Education

High School Diploma -

Glenroy Secondary College
Glenroy, VIC

Skills

  • Store operations
  • Promotional planning and Execution
  • Profit maximization through being Commercial
  • Scheduling and Rostering Teams
  • Leadership development
  • Budgeting and financial planning
  • Operations management
  • Loss prevention strategies
  • Cash management
  • Delegation and supervision
  • Customer service
  • Complaint resolution
  • Hiring and training

Regional Manager of the Year at The Reject Shop in 2018 /20199

Each year the Reject shop nominate a Regional Manager of the year.


Measure were

- Overall Region's Performance for the 12 months.

- KPI Scorecard

- Regional performance

- Yearly Management Reviews / Appraisals


Interests

  • DIY and Home Improvement
  • Auto Repair/Restoration
  • Volunteering at local Club
  • Currently Vice President of Ararat Football and netball club
  • I participate in a variety of outdoor recreational activities

Timeline

Retail Area Manager

The Rejectshop
05.1996 - Current

Area /Retail Department Manager

K-Mart Department Stores
02.1985 - 04.1996

High School Diploma -

Glenroy Secondary College

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Andrew Swallow