Andria Heard
Gold Coast,Australia
Summary
Young professional recognized for strong leadership & excellent communication skills. Conveys high standards of commitment and self-motivation with immaculate attention to detail. Customer-focused professional with exemplary history of leading retail teams to unprecedented sales volumes. Deploys strategic long-range planning, expense control, and innovative sales strategies and demonstrates constant readiness to meet consumer needs. Motivates and inspires team members to engage with customers and grow business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Bunnings Warehouse
Burleigh
05.2022 - Current
- Customer Service
- Cash Handling
- Heavy lifting
- Performed regular performance evaluations of staff, providing feedback and coaching for improvement.
- Increased sales by optimizing in-store promotional strategies.
- Enabled consistent sales by empowering front-line staff with tools to successfully promote products.
Sandwich Artist
Subway Cairns Show Grounds Shopping Centre
01.2020 - 01.2021
- Professional food handling
- Customer service
- Resolving issues and communication skills
- Professional hygiene and washing
- Money handling
Education
High School -
Cairns State High School
01.2022
bachelors - Nursing
Griffith University
Skills
- Budgeting and financial management
- Employee motivation
- Store maintenance
- Security enforcement
- Sales development
- Goal setting and achievement
References
- Madi Stukings, Bunnings Coordinator, 0420 350 096, madistuckings@gmail.com
- Dan Waters, Bunnings Supervisor, 0499 100 296, danielwaters930@gmail.com
- Scott McMullen, Police Officer, 0410 320 327
Achievements
U18 Gold Coast Suns academy, 01/01/22 - Present, Represented QLD at the U18 Aus Junior nationals, 01/01/21, Received excellence and merits on academic school subjects, Captain of the U16 QLD basketball team, Cairns State High school junior sports person of the year, 01/01/17, Selection in NBL1 Cairns Dolphins basketball squad, Representative basketball, 01/01/15 - 01/01/21, Atar, 84.6, House Captain, 01/01/22, Full Colours awarded for basketball, 2017 - 2021, Sports person of the year, 01/01/17, Sports excellence award, 01/01/19, Academic Excellence, 2018 and 2021, MVP School sport, basketball, 01/01/21
Certification
- Blue card holder
- current student, bachelor of nursing
- CPR and first aid certificate holder
Timeline
Retail Supervisor
Bunnings Warehouse
05.2022 - Current
Sandwich Artist
Subway Cairns Show Grounds Shopping Centre
01.2020 - 01.2021
High School -
Cairns State High School
bachelors - Nursing
Griffith University
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