Angela Iarossi

HAEMATOLOGY/BIOCHEMISTRY

• Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
• Prepared reagents and solutions according to established protocols.
• Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
• Processed specimens following established protocols while adhering to strict safety standards.
• Ensured that all laboratory areas were kept clean and orderly at all times.
• Assisted and instructed other laboratory technicians.
• Communicated with outside parties and laboratory management regarding test results.
• Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
• Assisted in the troubleshooting and repair of laboratory equipment, minimizing downtime and ensuring continuous operation.

SRA - TROUBLESHOOTING

• Providing support to staff with queries regarding testing.
• Following up on any problems from the previous day in a timely manner.
• Providing support over the phone to collectors regarding testing.
• Following up on mislabelled/unlabelled samples.
• Liasing with Doctors and surgeries regarding errors with forms or specimens.

• Sorting, interpretation, and data entry of specimens in the pre-analytical area.
• Preparation of pathology samples for laboratory analysis.

• Sorting, interpretation, and data entry of specimens in the pre-analytical area
• Preparation of pathology samples for laboratory analysis

• Provide customer service.
• Coordination of raffles, including marketing, and graphic design.
• Answering telephone inquiries.
• General clerical duties.

• General clerical duties.

• Provide customer service.
• Booking anesthetist work
• Bookkeeping.
• Audio typing.
• Answering phones.
• Maintaining stock.
• Phoning surgeries.