Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Interests
References
Timeline
Generic

Angela Tautaiolefua

Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Known for creating positive and nurturing relationships, I bring a strong work ethic and genuine commitment to improving the well being of others.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Retail Operations Assistant

Euro Garages Australia
06.2022 - Current
  • Built trustful relationships with customers to encourage return visits.
  • Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
  • Trained new employees on proper fuel handling procedures and safety guidelines, ensuring consistency in service delivery.
  • Completed daily paperwork accurately, streamlining administrative processes for management review.

Customer Service Representative, Inventory Manager

Woolworths Group
10.2010 - 03.2022
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Exhibited high energy and professionalism when dealing with customers and staff.
  • Responded proactively and positively to rapid change.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Beauty Therapist

Roxana Pourali
01.2016 - 08.2017
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Demonstrated flexibility by adapting quickly to last-minute schedule changes or additional responsibilities as needed within the salon environment.
  • Fostered client trust and loyalty by maintaining strict confidentiality regarding personal information and treatment preferences, ensuring a comfortable environment for all clientele.

Waitress

The Coffee Club
01.2009 - 08.2010

Education

Diploma - Beauty Therapy

Tafe New South Wales

Certificate III - Fitness

Tafe New South Wales

Certificate III - School Based Education Support

Tafe New South Wales
2025

Skills

  • Organisational Skills
  • Time Management
  • Adaptability
  • Interpersonal Skills
  • Attention to Detail
  • Safety and Security Procedures

Certification

Surf Lifesaving

Education and Care First Aid

CPR

Working With Children Check

Child Protection Awareness Induction Training

Affiliations

  • Photography
  • Physical Exercise
  • Writing

Interests

Being a mother of a Neurodivergent Child, I am so passionate about Children Development. A lot of my spare time is spent immersed in resources. I care deeply and engage with children with so much curiosity and acceptance of how unique every single child is. 

References

References available upon request.

Timeline

Retail Operations Assistant

Euro Garages Australia
06.2022 - Current

Beauty Therapist

Roxana Pourali
01.2016 - 08.2017

Customer Service Representative, Inventory Manager

Woolworths Group
10.2010 - 03.2022

Waitress

The Coffee Club
01.2009 - 08.2010

Diploma - Beauty Therapy

Tafe New South Wales

Certificate III - Fitness

Tafe New South Wales

Certificate III - School Based Education Support

Tafe New South Wales

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Angela Tautaiolefua