Angeliki Emily Lambrinakos
Educator, Florist
Flowerpot,TAS
Summary
I am a talented florist and teacher with 17 years of experience, having moved through my own qualifications to then go on to help others achieve theirs.
My approachable and optimistic demeanour is complemented by a sense of humour that fosters a positive work environment to inspire collaboration and growth.
I am known for my exceptional work ethic and reliability, I consistently deliver results while maintaining a strong commitment to teamwork and customer or client satisfaction.
Additionally, my creative mindset enables me to think outside the box and find innovative solutions to complex challenges, ensuring continuous improvement and driving success in what ever the task at hand.
Overview
15
15
years of professional experience
Work History
Manger, Senior Florist, Trainer
Bird Enterprises
03.2021 - Current
- Set up and build a new business . Assisted in expanding a cross-functional organizational capacity by collaborating across departments, to achieve a common goals.
- delivered high quality customer service
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Delivered one on one training with our apprentice to achieve the best outcomes for her education.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Cross-trained existing employees to maximize team agility and performance.
Business Owner and Manager
A Bunch Of Cakes
04.2014 - 12.2020
- Managed the day to day running of this customer service orientated small business, over seeing both trades of floristry and cake decorating.
- Consulted with customers to assess needs and propose optimal solutions, for day to day business, weddings and events.
- Trained and motivated employees to perform daily business functions, including apprentices.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Increased turnover of sales by 300% in 2 years.
Teacher /Program Facilitator
Laneway Learning Melbourne
01.2013 - 07.2019
- Designed and taught community friendly workshops in floristry, terrarium and kokedama making and cake decorating.
- Worked cooperatively with other teachers and administrators to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into work room dependent on the classes needs.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Senior Florist
Native Bloom And Foliage Design
10.2012 - 04.2014
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
- Quoted, generated and processed customer orders to meet specifications and various occasions.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Teacher/ Trainer
Marjorie Millner College, RTO
01.2012 - 01.2013
- Trained Certificate II, III, IV in Floristry, including Retail and Business Units
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers and course work.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on each persons way of learning.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Senior Florist
In Water Flowers - Corporate And Event Florist
01.2011 - 09.2012
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Researched latest design trends, colours and vendor products for use in new pieces.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
Sales consultant / Teaching and Training
Amazing Scents
01.2009 - 01.2012
- Ran workshops to teach how to use Aromatherapy products in a diverse range of themes including health and cleaning.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases, while helping the client grow a collection of products and knowledge.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Art teacher
Sir Eric Pearce House, Aged Care Facility
01.2009 - 01.2011
- Inspired students and assisted in developing creativity and self-expression through drawing.
- Coordinated with other staff and families to give residence a positive experience.
- Guided students to develop and hone creative processes and problem-solving skills.
- Created dynamic group projects to teach collaboration and teamwork.
- Assisted students in finding inspiration for art .
Senior Florist
Fawkner Flowers and Plants
01.2008 - 01.2011
- Prepared potted plants and bouquets based on customer requirements.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
Education
Degree Bachelor of Adult Learning Development - Education
Monash University
Clayton, VIC05.2015
Certificate IV in Training and Assessment - Education And Training
Odyssey House
Kew, VIC07.2013
Certificate IV in Floristry and Business WRF40104, Melbourne Completed with excellence -
Marjorie Millner College
Surrey Hills, VIC06.2011
Apprenticeship in Floristry Includes certificate II and III in Floristry WRF20104 and WRF - Floristry Operations And Management
Marjorie Millner College
Surrey Hills, VIC06.2010
Visual Arts Diploma - Fine Arts
Victoria University
Melbourne, VIC12.2006
International Baccalaureate -
Pearson College of The Pacific
British Columbia, Canada05.2002
Skills
- Teaching and facilitating in various environments including class settings and one on one
- Program design experience with researching skills in the field of education
- Clear instruction and communication
- Professional Skills from being a small business owner
- Leadership and management experience
- Works well in a team environment, being understanding and accepting of others
- Well organized and innovative in multiple settings
- Excellent communication skills
- Experience handling money, bookkeeping and pay role (Xero)
- Experience running events and managing a team, with the ability to manage multiple tasks and find solutions
- Advocate of change and change processes, community orientated
- Approachable and optimistic with a sense of humor
- Good work ethic and very reliable
- Creative with an ability to think outside the square
- Excellent interpersonal and customer service skills in a variety of settings
- Task orientated and a quick study of new skills
Goals
I am seeking a dynamic role that presents fresh challenges and allows me to apply the valuable skills acquired during my
Bachelor of Adult Learning and Development. With a proven track record of keeping up teaching and training through either an RTO, Community centre or one on one on the job support, I am ready and excited for a change and to be part of the Adult learning sector.
Timeline
Manger, Senior Florist, Trainer
Bird Enterprises
03.2021 - Current
Business Owner and Manager
A Bunch Of Cakes
04.2014 - 12.2020
Teacher /Program Facilitator
Laneway Learning Melbourne
01.2013 - 07.2019
Senior Florist
Native Bloom And Foliage Design
10.2012 - 04.2014
Teacher/ Trainer
Marjorie Millner College, RTO
01.2012 - 01.2013
Senior Florist
In Water Flowers - Corporate And Event Florist
01.2011 - 09.2012
Sales consultant / Teaching and Training
Amazing Scents
01.2009 - 01.2012
Art teacher
Sir Eric Pearce House, Aged Care Facility
01.2009 - 01.2011
Senior Florist
Fawkner Flowers and Plants
01.2008 - 01.2011
Degree Bachelor of Adult Learning Development - Education
Monash University
Certificate IV in Training and Assessment - Education And Training
Odyssey House
Certificate IV in Floristry and Business WRF40104, Melbourne Completed with excellence -
Marjorie Millner College
Apprenticeship in Floristry Includes certificate II and III in Floristry WRF20104 and WRF - Floristry Operations And Management
Marjorie Millner College
Visual Arts Diploma - Fine Arts
Victoria University
International Baccalaureate -
Pearson College of The Pacific
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