Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Angelina Mouawad

Guildford

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Service Attendant

Timezone
02.2022 - Current
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Royal Easter Show Show Bags Retail Sales Assistant

BENSON SHOWBAGS
04.2022 - 04.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Event Staff Member

365 DAYS
11.2022 - 12.2022
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Helped organize and manage successful events with people.

Education

High School Diploma -

Catherine McAuley High School
Westmead, NSW
09.2022

Skills

  • Administrative Support
  • Business Administration
  • Financial Information Review
  • Maintenance Collaboration
  • Guest Relations
  • Sorting and Labeling
  • POS Transactions
  • Product Sales

Additional Information

  • Driving license P1 Date of, /2004 Employment History Guest Attendant Time Zone/Zone Bowling at Matt ~0406 672
  • Monday:4:30pm-10:pmTuesday:4:30pm-10:pmWednesday:4:30pm-10:pmThursday: 4:30 pm - 10:pm Friday: 4:30 pm - 11:30pm Saturday: 9:00 am - 3:00 pm Sunday: 9:00 am - 10:00 pm Public Holidays: 9:00 am - 10:00 pm. Qualifications HLTAID009 Provide cardiopulmonary resuscitation HLTAID010 Provide basic emergency life support HLTAID011 Provide First Aid

Certification

  • First Aid/CPR Certified
  • White Card
  • RIISS00054 Traffic Controller Skill Set
    RIISS00055 Traffic Management Implementer Skill Set


Timeline

Event Staff Member

365 DAYS
11.2022 - 12.2022

Royal Easter Show Show Bags Retail Sales Assistant

BENSON SHOWBAGS
04.2022 - 04.2023

Guest Service Attendant

Timezone
02.2022 - Current

High School Diploma -

Catherine McAuley High School

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Angelina Mouawad