Angelique Bainbridge
Brisbane,QLD
Summary
Flexible customer service representative offering several years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Officer
Qantas
Brisbane, QLD
04.2022 - Current
- Provided customer service in a courteous and professional manner.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
Kitchen Hand
Brisbane City Hall
Brisbane, QLD
02.2022 - Current
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
Bartender
Suncorp Stadium
Brisbane, QLD
01.2022 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Education
Bachelor of Arts - Education
The University of Auckland
Auckland11-2018
Skills
- Customer Support
- Data Entry
- Payment Processing
Affiliations
- Hiking
- Spending time with family and friends
- Gym
- Traveliing overseas on holidays
Languages
English
Professional
Maori
Professional
Certification
- RSA
- RSG
- Working with Children Blue Card
- White Card
References
References available upon request.
Timeline
Customer Service Officer
Qantas
04.2022 - Current
Kitchen Hand
Brisbane City Hall
02.2022 - Current
Bartender
Suncorp Stadium
01.2022 - Current
Bachelor of Arts - Education
The University of Auckland
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