Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Anisha Rani

Rockbank,VIC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Patheja Mobile Accessories
08.2021 - 12.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Recommended products to customers, thoroughly explaining details.

Restaurant Team Member

Manager Assistant
04.2020 - 05.2021

Kitchen

  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Education

High School Diploma -

Govt. Girls Senior Secondary School
Baghapurana, Punjab, India
03.2021

Skills

  • MS Excel
  • MS Word
  • Marketing and Advertising
  • Problem-Solving
  • Power-point presentations
  • Critical Thinking
  • Kitchen preparation
  • Clean and Sanitize Surfaces

Timeline

Customer Service Representative

Patheja Mobile Accessories
08.2021 - 12.2022

Restaurant Team Member

Manager Assistant
04.2020 - 05.2021

High School Diploma -

Govt. Girls Senior Secondary School
Anisha Rani