Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic
KRITI BISUNKE

KRITI BISUNKE

Airport Road ,Abhudhabi

Summary

Dedicated and customer-oriented professional with over 3 years of experience in delivering exceptional customer service and support. Bringing strong organizational skills and a results-driven approach, I possess the ability to manage multiple tasks.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Assistant

TWINKLE BEAUTY PARLOUR
Dharan, Sunsari
04.2024 - 05.2025
  • Greeted customers and provided assistance with product selection.
  • Organized promotional events, such as discounted offers or free consultations, to attract new customers.
  • Developed strong customer service skills by providing excellent communication and listening to customers' needs and preferences.
  • Recommended appropriate skincare regimens tailored specifically for each client's unique needs.
  • Analyzed feedback from clients regarding the quality of services provided, so improvements could be made accordingly.
  • Supported promotional activities to enhance customer engagement and sales.
  • Processed cash and transactions accurately.

Receptionist

GOPAL SHOE CENTRE
Dharan, Sunsari
07.2022 - 03.2024
  • Used proper telephone etiquette, answered calls and caller questions, and transferred them to the proper extensions.
  • Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Assist customers with product information, orders, and returns.
  • Cultivating positive relationships with customers through excellent communication skills and a positive attitude.
  • Recording and reporting feedback from customers and sharing insights with relevant departments to improve products or services.

Education

Bachelor of management -

Dharan City College
Dharan

High School Diploma -

Eureka Residential Secondary School
Dharan

Skills

  • Telephone skills
  • Organization skills
  • Customer/client relations
  • Verbal and written communication
  • Time management
  • Scheduling appointments
  • Greeting and seating clients
  • Documentation and reporting
  • Product knowledge
  • Record keeping

References

  • Yubraj Mangrati, Gopal Shoe Centre, Supervisor Of Operations, 025522064, mausam16mgt@gmail.com
  • Susan Karmacharya, Twinkle Beauty Parlour, Supervisor, (982) 435-2280, lulushrestha651@gmail.com

Certification

  • Certified Beautician

Languages

English
Professional
Hindi
Professional
Nepali
Professional

Timeline

Sales Assistant

TWINKLE BEAUTY PARLOUR
04.2024 - 05.2025

Receptionist

GOPAL SHOE CENTRE
07.2022 - 03.2024

Bachelor of management -

Dharan City College

High School Diploma -

Eureka Residential Secondary School

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KRITI BISUNKE