Anthony Su
GRANVILLE
Summary
Strong Sales Assistant with proven success at Fancy Fion's, enhancing customer satisfaction through exceptional service and product knowledge. Skilled in problem-solving and teamwork, I fostered strong client relationships, contributing to increased sales and brand loyalty. Proficient in appointment scheduling and adept at managing high-pressure situations to deliver outstanding results.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Fancy Fions
11.2024 - Current
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in sales reporting.
- Maintained organized displays and inventory levels to optimize product availability and visibility.
- Collaborated with team members to achieve daily sales targets through effective merchandising strategies.
- Trained new staff on operational procedures and customer service standards to promote consistency.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Developed strong rapport with customers and created positive impression of business.
Sales Assistant
Mobile Repair Centre
11.2023 - 11.2024
- Provided support during promotional events, engaging customers and boosting brand awareness.
- Conducted regular stock audits, identifying discrepancies and facilitating timely replenishment orders.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Boosted store revenue through upselling and cross-selling techniques.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
Bachelor of Science - Exercise And Sport Science
Australian Catholic University
11-2028
High School Diploma -
Arthur Phillip High School
Parramatta, NSW11-2023
Skills
- Telephone skills
- Full Body Relaxation Massage
- Customer service
- Customer/Client relations
- Appointment scheduling
- Teamwork and collaboration
- Problem-solving skills
- Excellent people skills
Certification
- Whole Body Massage [Discover Massage Australia] - 26/05/2025
- Provisional Driver License
- Working with Children Check (Volunteer)
- High School Certificate [Arthur Phillip High School] - 2023
Languages
English
Native or Bilingual
Chinese (Cantonese)
Limited Working
Interests
- Gym Workouts
- Martial Arts (BJJ, Kickboxing, MMA)
- Rock Climbing (Bouldering)
- Volleyball
- Running
- Chinese Lion Dancing
- Blogging/Vlogging
- Playing Sports
- Personal Development and Self-Improvement
Timeline
Sales Assistant
Fancy Fions
11.2024 - Current
Sales Assistant
Mobile Repair Centre
11.2023 - 11.2024
Bachelor of Science - Exercise And Sport Science
Australian Catholic University
High School Diploma -
Arthur Phillip High School