Ann REYNOLDS
Ballajura,WA
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
10
10
years of professional experience
Work History
Café All Rounder
CAPTAIN café
09.2021 - 12.2023
- Taking customer orders and handling money, Making all beverages and foods, Rotating and replenishing stock, Clean and maintain all areas.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Shop Assistant
Runfa Oriental Supermaket
08.2019 - 02.2021
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Part Time Public Relation Officer
Com7 Public Company Limited
07.2016 - 08.2017
- Engaging potential customers and presenting products and applications, Directing customers to the correct point of contact, First point of contact for customers
Live-in Nanny
-
03.2014 - 06.2014
- Communicated effectively with children of various ages to establish rapport and understand individual needs appropriately.
- Developed creative solutions to keep children entertained during downtime while also promoting cognitive growth through stimulating activities like puzzles or crafts projects.
- Ensured children''s safety and well-being with thorough supervision during indoor and outdoor playtime.
Education
High School Diploma -
Kunnateeruttaram
Bangkok, Thailand03.2013
Graduated in upper intermedium level - English
MILNER INTERNATIONAL COLLEGE OF ENGLISH
PERTH, WA01.2015
Certificate IV - Community Services
Hader Institute of Education
01.2025
Skills
- Fluent in English & Thai
- Excellent customer service abilities
- Strong communication skills
- Cash register systems
- Order Taking
- Problem-solving abilities
Personal Information
Date of Birth: 06/24/1995
References
Dianne Nguyen, 0416044651, Diannelittlesaigon@hotmail.com
Timeline
Café All Rounder
CAPTAIN café
09.2021 - 12.2023
Shop Assistant
Runfa Oriental Supermaket
08.2019 - 02.2021
Part Time Public Relation Officer
Com7 Public Company Limited
07.2016 - 08.2017
Live-in Nanny
-
03.2014 - 06.2014
High School Diploma -
Kunnateeruttaram
Graduated in upper intermedium level - English
MILNER INTERNATIONAL COLLEGE OF ENGLISH
Certificate IV - Community Services
Hader Institute of Education
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