Anna Costin
Helensvale
Summary
Recent graduate nurse with a Diploma of Nursing from TAFE QLD. Skilled in applying the nursing process and performing delegated functions under the direction and supervision of a Registered Nurse. Strong belief in collaborating with patients and their families to provide theory-based nursing care, while also coordinating care delivery with members of the interdisciplinary team. Demonstrated success in managing multiple priorities with strong organisational skills and a dependable nature.
Overview
7
7
years of professional experience
Work History
Store Host
MECCA
06.2022 - Current
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Resolved problems, improved operations and provided exceptional service.
- Provided personalised skincare recommendations to specifically target top concerns.
- Demonstrated and explained use of different beauty products to educate customers.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Beauty Therapist
Summer Elisabeth Day Spa
01.2023 - 05.2023
- Kept work areas, tools and equipment clean and properly sanitised to minimise disease transfer and health risk of shared environment.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated clients on care processes and advised on further care and products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Analysed customer skin to assess conditions and skin type and suggest products and treatments.
- Provided body massages and body treatments with efficiency.
- Provided facial services such as microdermabrasion.
Social Media Coordinator
DestroyR Secure Shredding
03.2021 - 07.2022
- Created digital social media content with consistent content and tone.
- Increased customer engagement through social media.
- Wrote social media content to increase engagement with customers.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Strategically planned, implemented and monitored client's social media content and campaigns using complex editorial calendar.
- Monitored posts and responses from spam and took necessary steps to alleviate such threats.
- Improved page content, keyword relevancy, and branding to achieve search engine optimisation goals.
- Strategised and developed video content for client's website and social media publications.
- Posted new content for products and services when managing marketing and release calendars.
- Partnered with graphic designers creating content and promoting ad campaigns.
- Assessed content and tone for consistency to optimise social media accounts.
- Collaborated with sales, product management and web development teams to create specific marketing campaigns across multiple platforms.
- Evaluated monthly performance statistics and used data to inform future strategies.
- Analysed and reported social media and online marketing campaign results.
Salon Assistant
Helensvale Headquarters
12.2020 - 02.2021
- Kept work areas, tools and equipment clean and properly sanitised to minimise disease transfer and health risk of shared environment.
- Helped prepare clients for hair service.
- Prepared and mixed colour formulas for clients' hair.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Assisted with sales within the salon
Salon Assistant
Amie's Hair Salon
06.2018 - 12.2020
- Kept work areas, tools and equipment clean and properly sanitised to minimise disease transfer and health risk of shared environment.
- Helped prepare clients for hair service.
- Prepared and mixed colour formulas for clients' hair.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Assisted with sales within the salon
Education
Diploma of Nursing -
TAFE QLD
QLD12-2024
Diploma of Beauty Therapy - Beauty Therapy
The French Beauty Academy
Gold Coast, QLD12.2022
Diploma of Screen And Media - Makeup
Huxley School of Makeup
Gold Coast, QLD09.2021
Professional Hair Styling Course - Hairstyling
Huxley School of Makeup
Burleigh Heads, QLD09.2021
High School Diploma -
Assisi Catholic College
Gold Coast, QLD11.2020
Certificate 2 in Retail Cosmetics - Make-Up
TAFE College
Gold Coast, QLD10.2020
Certificate 2 in Salon Assistant - Hairstyling
Matters in Grey
Brisbane, QLD10.2019
Skills
- Recording vital signs
- Nursing documentation
- Patient safety
- Diabetes management
- Mental health care
- Oncology nursing
- Surgical nursing
- Medication and IV administration
- Time management
- Critical thinking
- CPR certification
- Effective communication
- Team collaboration
- Patient care assessment
- Patient education
- Vitals monitoring
- Wound care
- Task prioritisation
- Admission and discharge
- Infection control
- Interpersonal skills
- First aid
- Continuous improvement
Nursing Diploma Placements
- Stage One: BUPA Runaway Bay Aged Care - 27/11/2023 - 15/12/2023
- Stage Two: Gold Coast University Hospital - Oncology Ward - 27/05/2024 - 07/06/2024
- Stage Two: Gold Coast University Hospital - Special Medical Unit - 01/07/2024 - 12/07/2024
- Stage Three: Gold Coast Private Hospital - Ward 7: Surgical - 28/10/2024 - 22/11/2024
Referees
Connie Empen
Registered Nurse
Phone Number - 0408076146
Airi McCarthy
Mecca Maxima Coomera 2IC - Current employer
Phone Number - 0435868273
Joelle Hagan
Registered Nurse
Phone Number - 0488774991
Timeline
Beauty Therapist
Summer Elisabeth Day Spa
01.2023 - 05.2023
Store Host
MECCA
06.2022 - Current
Social Media Coordinator
DestroyR Secure Shredding
03.2021 - 07.2022
Salon Assistant
Helensvale Headquarters
12.2020 - 02.2021
Salon Assistant
Amie's Hair Salon
06.2018 - 12.2020
Diploma of Nursing -
TAFE QLD
Diploma of Beauty Therapy - Beauty Therapy
The French Beauty Academy
Diploma of Screen And Media - Makeup
Huxley School of Makeup
Professional Hair Styling Course - Hairstyling
Huxley School of Makeup
High School Diploma -
Assisi Catholic College
Certificate 2 in Retail Cosmetics - Make-Up
TAFE College
Certificate 2 in Salon Assistant - Hairstyling
Matters in Grey
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