Cristina Di Pietro
Templestowe Lower
Summary
As an ambitious university student, currently completing my Bachelor of Nursing degree, I bring a wealth of practical experience gained through my tenure in the retail and customer service industry. Proficient in fostering positive customer relationships and resolving inquiries efficiently, I possess strong communication and interpersonal skills, suitable for various service industry positions. Both my background in retail and experience as a student has honed my ability to prioritise tasks, manage time effectively and thrive in fast-paced environments, qualities that highlight my dedication to being a dependable team member.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Host
Mecca Brands
07.2023 - Current
- Maintained a clean and organized store environment for optimal shopping experience.
- Collaborated with team members to achieve monthly sales targets and promote a cohesive work environment.
- Assisted customers with product selection, offering knowledgeable recommendations based on their needs.
- Processed transactions efficiently, balancing cash registers accurately at the end of each shift.
- Conducted regular product demonstrations, showcasing features and benefits to prospective customers.
- Resolved customer complaints professionally, demonstrating empathy and understanding to maintain brand reputation.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing inquiries.
Student Nurse
Eastern Health Wantirna - PalliativeCare East Ward
06.2024 - 06.2024
- Documented detailed patient records accurately and timely, ensuring continuity of care across all members of the interdisciplinary team.
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, and IM injections and monitored responses, ensuring utilisation of the rights of medication.
- Participated in team meetings to discuss patient progress and plan for care.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Student Nurse
Box Hill Hospital - General Medical Ward 6.1
05.2024 - 06.2024
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, SC and IM injections and monitored responses, ensuring utilisation of the rights of medication.
- Exhibited flexibility in adapting to changing priorities within fast-paced healthcare settings while maintaining a high level of professionalism.
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Enhanced patient care by accurately documenting vital signs, progress notes and relevant information.
Student Nurse
Caulfield Hospital - Geriatric Rehab Namarra Ward
12.2023 - 12.2023
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Built rapport with patients and members of patients' support systems.
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely nursing interventions as needed.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
Pharmacy Assistant
Manningham Pharmacies
12.2021 - 08.2023
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Supported operations with filing, copying and faxing.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Education
Bachelor of Nursing -
La Trobe University
Melbourne, VIC12.2025
Victorian Certificate of Education (VCE) -
Templestowe College
Melbourne, VIC12.2022
Certificate III - Early Childhood Education
Melbourne Polytechnic
Melbourne, VIC12.2021
Skills
- Infection Control
- Vital signs monitoring
- Compassionate communication
- Wound Care
- Nursing Assessments
- Punctual and Reliable
- Mobility Assistance
- Patient Care
- Complex Problem-Solving
- Team Cooperation
Certification
- First Aid Certificate, 2023, 2026
- Working with Children's Check (WWCC), 2023, 2028
References
- Marie Oppy, Retail Manager – Manningham Pharmacies, 0425 719 381, bmopps@hotmail.com
- Chelsea Byrne, VCE VET Dance Lead Trainer, 0432 259 995, cj_byrne86@hotmail.com
Timeline
Student Nurse
Eastern Health Wantirna - PalliativeCare East Ward
06.2024 - 06.2024
Student Nurse
Box Hill Hospital - General Medical Ward 6.1
05.2024 - 06.2024
Student Nurse
Caulfield Hospital - Geriatric Rehab Namarra Ward
12.2023 - 12.2023
Store Host
Mecca Brands
07.2023 - Current
Pharmacy Assistant
Manningham Pharmacies
12.2021 - 08.2023
Bachelor of Nursing -
La Trobe University
Victorian Certificate of Education (VCE) -
Templestowe College
Certificate III - Early Childhood Education
Melbourne Polytechnic
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